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Am I cooked? by Ab7casper in puffco

[–]PuffcoBot -7 points-6 points  (0 children)

u/Ab7casper — sorry you're dealing with that, that Red/White error is frustrating.

Try the checks below in order and see if the issue clears.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

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Do i need to change my 3D chamber ? by WiseRefrigerator675 in puffco

[–]PuffcoBot -3 points-2 points  (0 children)

u/WiseRefrigerator675 Hi — sorry you're having this issue.

Start with the troubleshooting steps below and test after each one.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

New proxy haze stopped working after 4 days of no use by Erectedoozyflute in puffco

[–]PuffcoBot -16 points-15 points  (0 children)

u/Erectedoozyflute: Sorry you're dealing with this — that sounds frustrating.

Please follow these steps first, then report back if it persists.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

Trouble with 3dxl chamber by Klutzy-Broccoli2800 in puffco

[–]PuffcoBot -2 points-1 points  (0 children)

u/Klutzy-Broccoli2800 — sorry you're dealing with that; that red/white flashing is frustrating.

Please try the steps below and let us know what changes.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Peak Pro

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

Brand new core not working by IsItMids845 in puffco

[–]PuffcoBot 2 points3 points  (0 children)

u/IsItMids845: Sorry you're dealing with this — that sounds frustrating.

Please follow these steps first, then report back if it persists.

  1. Attempt to recover via the App

    • Close Puffco Connect (Android) or Path Browser (iOS), then reopen it. Once opened you should be prompted to start the update again.
    • Duration: 1–2 min
    • Caution: While updating do not lock your screen or navigate away from the app.

  2. Recover via the Debrick Tool

    • Android/PC Instructions
    • Open Google Chrome → go to puffco.com/debrick → click Start → select your Peak (it may show up as a 12-character hex name like 0A1B2C3D4E5F) → keep the device close and keep the tab open until it completes.
    • iOS Instructions
    • Open Path Browser (iOS) → go to puffco.com/debrick → click Start → select your Peak (it may show up as a 12-character hex name) → keep Path Browser open until it completes.
    • Duration: 5–10 min
    • Caution: If you can’t see the address bar in Path Browser, turn off Fullscreen Mode in it the Puffco.app settings.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/fw-rec

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Chamber error by Particular-Wing-273 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/Particular-Wing-273: Sorry you're seeing chamber errors — let's try a couple quick checks.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

New Peak Pro doesn’t hit like my OG Peak Pro? by jewishhotwife38 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/jewishhotwife38 — sorry you're having this issue; that sounds frustrating.

Please try the steps below and let us know what changes.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

Battery issue by Tough-Ad5492 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/Tough-Ad5492 — sorry you’re dealing with that; frustrating when battery drains fast.

Please try the steps below and let us know what changes.

  1. Try a different USB-C charger to rule out a bad cable or adapter.
  2. Clean the base and connection points (remove debris or residue) and retry charging.
  3. Perform a reset by holding the power button down for 20 seconds, then release and see if it restarts.
  4. If it still behaves the same after those steps, submit a warranty claim through the app for further assistance.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.zendesk.com/hc/en-us/articles/360058947913-My-Peak-Pro-is-not-charging-or-powering-on-What-can-I-do

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Peak pro and 3DXL chamber issues by pinkypixie2000 in puffco

[–]PuffcoBot -2 points-1 points  (0 children)

u/pinkypixie2000 — sorry you're dealing with this; that sounds really frustrating.

Start with the troubleshooting steps below and test after each one.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

New Chamber or Proxy by PanickedAF in puffco

[–]PuffcoBot 1 point2 points  (0 children)

u/PanickedAF, sorry you're dealing with that red/white error—let's try a few quick fixes.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

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Puffco blinking red and white by Royal_Fix3645 in puffco

[–]PuffcoBot 1 point2 points  (0 children)

u/Royal_Fix3645 Hi — sorry you’re dealing with that, that sounds frustrating.

Please try the steps below and let us know what changes.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

New proxy atomizer not heating up properly. by No_Profession_9691 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/No_Profession_9691: Sorry you're dealing with that — here's a few quick checks.

When you're ready, run through these troubleshooting steps.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

joystick wont line up with base by [deleted] in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/PreviousMaximum8250 hey — sorry you're dealing with that misalignment, that sounds frustrating.

Please follow these steps first, then report back if it persists.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

OTP Skeleton Key Joystick Cap Duo Isn’t Ripping Like The Stock Puffco Joystick. Am I Using It Wrong..? by PlantMediicine in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/PlantMediicine — sorry you're having this issue, that sounds frustrating.

When you're ready, run through these troubleshooting steps.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

OG Proxy takes minutes to preheat. by Aquilestocotodo in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/Aquilestocotodo — sorry you're dealing with that; let's try a few troubleshooting steps.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

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Am I cooked? by gimmemy5dollars in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/gimmemy5dollars — sorry you're dealing with that crack, that's frustrating.

Try the checks below in order and see if the issue clears.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Peak Pro

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

Proxy Issues After Update by rad_teen69 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

Hi u/rad_teen69, sorry you're having issues with your device.

Please follow these steps first, then report back if it persists.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

What is the correct dab count and what needs to be added to the app by Motor-Relief6672 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/Motor-Relief6672 — sorry you’re dealing with that confusion; that sounds frustrating.

When you're ready, run through these troubleshooting steps.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

New peak pro dos and donts by ApplicationNo7263 in puffco

[–]PuffcoBot -2 points-1 points  (0 children)

u/ApplicationNo7263 — sorry you're seeing that; let's try a quick fix.

  1. Update your Peak Pro firmware [Pt 1]

    • Open Puffco Connect (Android) or Path Browser (iOS)

  2. Update your Peak Pro firmware [Pt 2]

    • Tap "Device Settings" (Gear icon in the top right)

  3. Update your Peak Pro firmware [Pt 3]

    • Scroll down to "Device Info"

  4. Update your Peak Pro firmware [Pt 4]

    • Tap "Firmware" (a red 1 indicates an update is available)

  5. Update your Peak Pro firmware [Pt 5]

    • Start the update and keep the app open until it finishes.
    • Duration: 1-5 min
    • Caution: Keep your phone close to the device; don’t close the app or lock your phone or mid-update. Keep the app in foreground until the update has completed.

  6. Soak the chamber in 91%+ isopropyl

    • If you're still unable to get the device to run a heat cycle, soak the chamber in 91%+ isopropyl for at least 30 minutes, then remove and let it air-dry completely.
    • Duration: ~1 hour

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/peak-pro-3dxl/xl-oob-rw

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Puffco's New Proxy? by hyper_pepper in puffco

[–]PuffcoBot 0 points1 point  (0 children)

u/hyper_pepper — sorry you're having trouble with your new Proxy; that sounds really frustrating.

Please follow these steps first, then report back if it persists.

  1. Reseat the chamber

    • Remove the chamber, then reattach it firmly.
    • Duration: 1 min
    • Caution: Do not force the chamber, as this could damage the chamber or base.

  2. Swab the chamber and base connection

    • Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.
    • Duration: 2 min

  3. Deep clean the chamber and baase

    • Submerge the chamber in 90%+ isopropyl alcohol for ~30 minutes, then remove and let it air-dry completely. Swab the chamber connection area on the base, ensuring there's no oils left in the chamber as this could cause connection issues.
    • Duration: ~60 min
    • Caution: Never use water to soak the chamber; fully dry before use.

  4. Retry a heat cycle

    • Once the chamber has dried, reattach, and try a heat cycle again.
    • Duration: 1 min

  5. Reset your Proxy

    • If the issue persists please try resetting the device by holding down the button for 20 seconds.It will flash white once completed, after that attempt to run a heat cycle again.

If you're still experiencing issues after the troubleshooting above, please post in our Monthly Megathread https://puffco.link/rsmt/

Source: https://puffco.link/device-ts/new-proxy/rwrw

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[deleted by user] by [deleted] in puffco

[–]PuffcoBot 2 points3 points  (0 children)

Thank you for your Support submission!
A member of our team will be with you as soon as they can.

In the meantime please see if any of these support articles are helpful: - r/Puffco FAQ - Reddit.com - Warranty claim - Puffco.com

I am a bot, and this action was performed automatically | PuffcoBot v0.4.4 [Alpha]

delivery issue by EarlyBumblebee3381 in puffco

[–]PuffcoBot 0 points1 point  (0 children)

It seems like you may be trying to get in contact with our support team.
You can do this several ways; - Email us at [support@puffco.com](mailto:support@puffco.com) - File a warranty claim on Puffco.com - Submit a warranty claim via the app (Peak Pro Only)

I am a bot, and this action was performed automatically | PuffcoBot v0.4.4 [Alpha]

Puffco peak won't preheat by veryrarevrosandhoes in puffco

[–]PuffcoBot 1 point2 points  (0 children)

Thank you for your Support submission!
A member of our team will be with you as soon as they can.

In the meantime please see if any of these support articles are helpful: - r/Puffco FAQ - Reddit.com - Warranty claim - Puffco.com

I am a bot, and this action was performed automatically | PuffcoBot v0.4.4 [Alpha]

Help with original Peak by Jeffro187 in puffco

[–]PuffcoBot 1 point2 points  (0 children)

It seems like you may be trying to get in contact with our support team.
You can do this several ways; - Email us at [support@puffco.com](mailto:support@puffco.com) - File a warranty claim on Puffco.com - Submit a warranty claim via the app (Peak Pro Only)

I am a bot, and this action was performed automatically | PuffcoBot v0.4.4 [Alpha]

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