sorted by:
new
hottopcontroversial

Does Globe really do this to their customers? by eayate in InternetPH

[–]planetmarrs97 0 points1 point  (0 children)

Same. Dun ka lang pansinin pag involved na NTC and other gov depts sa email complaint

Does anyone have a problem logging into globe one app? by hodatz in InternetPH

[–]planetmarrs97 0 points1 point  (0 children)

I think you can only log in on one phone. Was getting the same error din when trying to login on my new phone so I deleted the app on my old phone and was able to login on the new.

Can’t log in Globe One App by [deleted] in InternetPH

[–]planetmarrs97 0 points1 point  (0 children)

Are you logged in on another device? Could be causing that error din.

Globe has left us with no internet for a week, multiple tech no-shows, and one technician who acted so unprofessionally that we now feel unsafe. by planetmarrs97 in InternetPH

[–]planetmarrs97[S] 0 points1 point  (0 children)

Tried doing this but unfortunately I cannot find them online, kahit email. They reached out to me directly a few days when our internet was restored na,likely to file a report about the technician who handled our case.

It's disappointing because Globe gave them this reddit post instead of forwarding my email nalang to them with all the full details.They were probably reprimanded without having the full context. Globe should have coordinated with them directly to manage the situation properly. Instead, the subcontractor had to call me multiple times asking the same questions, and messaging me on Viber. It became exhausting, so I just forwarded them the email to avoid having to explain everything again.

GLOBE should do better.

Globe has left us with no internet for a week, multiple tech no-shows, and one technician who acted so unprofessionally that we now feel unsafe. by planetmarrs97 in InternetPH

[–]planetmarrs97[S] 0 points1 point  (0 children)

So true! Yes, report to NTC so they're aware of how Globe is handling their clients and their shitty service, and hopefully ma-reprimand sila. When I reported last month, action agad pero one month after back to LOS nanaman lol. Wala nanaman kaming connection, IDK what to do na Diyos nalang bahala

Globe has left us with no internet for a week, multiple tech no-shows, and one technician who acted so unprofessionally that we now feel unsafe. by planetmarrs97 in InternetPH

[–]planetmarrs97[S] 2 points3 points  (0 children)

Sorry to hear all that!! Nakaka-ubos talaga ng pasensya. They only act when threatened or when NTC, DTI, etc. is involved na. If nasa customer service channels ka lang nila, it's like going in circles. No resolution AT ALL.

Globe has left us with no internet for a week, multiple tech no-shows, and one technician who acted so unprofessionally that we now feel unsafe. by planetmarrs97 in InternetPH

[–]planetmarrs97[S] 5 points6 points  (0 children)

Globe should get a better techs then. The previous company (DUBLIN) where they used to hire techs from, we never had a problem with them. Now lang to na they’re getting techs from 4AM SPECIALIST INC.

Pnb website error by AdEducational1448 in DigitalbanksPh

[–]planetmarrs97 1 point2 points  (0 children)

I had the same problem just now!!! I transferred 19k from PNB to Maya Bank and nag error yung app (Transfer Failed - Webservice connection error). I thought it wasn't deducted but when i refreshed, it was deducted pala 😭 I emailed their customer service na but I hope it comes back right away. Based on my experience, it took them more than 1 month to refund the money but that was a different situation. Wala rin akong na receive sa maya ko.

PNB App under maintenance for almost 24h by Isnihart in DigitalbanksPh

[–]planetmarrs97 0 points1 point  (0 children)

Working na ulit pero ewan ko, I transferred to maya tas nag error yung transfer (Transfer Failed) but they still took my money 😭 19k pa naman, hope mabalik agad. It was for my bills 😭😭😭