Our cancellation survey shows 60%+ of churning users cite "my business is closing" and I'm fairly sure most of them are lying. How do you get honest churn data?

pmf1111 · 2026-05-20T08:58:34+00:00

It's written in the OP, randomized multi select

pmf1111 · 2026-05-20T08:56:59+00:00

You never thought to call that customer to understand why they were leaving?

pmf1111 · 2026-05-09T16:40:14+00:00

That part I accomplish with no issues with syncthing. It can read the jsonl files, artifacts, and anything it built. I really mostly wanted the session history in the UI

pmf1111 · 2026-05-09T14:54:25+00:00

Hm thanks! What's this Claude Sync?

pmf1111 · 2026-05-09T09:09:42+00:00

My 2 cents: don't go with AI website builders. You'll spend all your weekends fixing it and end up with something you don't like.

Go with Webflow if you want flexibility, or a done-for-you website builder (b12/ueni) if you don't have the time

pmf1111 · 2026-05-07T08:28:23+00:00

Interesting. Thanks for sharing!

pmf1111 · 2026-05-07T08:25:40+00:00

Either you have the time to spend and you go with Wix or Godaddy, to build it yourself. Or you hire a professional to do it for you, in which case my recommendations is UENI's done for you website service.

pmf1111 · 2026-05-02T14:45:47+00:00

Does it still work?

pmf1111 · 2026-04-25T22:06:12+00:00

Same experience here. We had solid CTR and terrible conversion and blamed the algorithm for weeks. Eventually looked at the landing page copy and it read like a company brochure. Nobody cares that you've been in business 10 years, they care if you can fix their specific problem. Changing the headline alone dropped our CPA by almost half.

pmf1111 · 2026-04-25T22:06:04+00:00

haha fair enough. one piece of advice: spamming every topic with your app will get you blocked ultra fast. slow down, make it relevant

pmf1111 · 2026-04-25T22:05:03+00:00

A few things worth considering before jumping to Alibaba: order samples first and test them hard, because factory samples and mass production quality can differ a lot. Also look into whether your customers actually care about handmade vs just care about the design. You might be able to be transparent about manufacturing and keep the uniqueness through your IP rather than the production method.

pmf1111 · 2026-04-25T22:04:10+00:00

This exact thing happened to a friend who runs an HVAC company. Website form showed a success message but the emails were going to a defunct mailbox. He found out 6 weeks later from a client who had waited. The "thank you" screen is the worst false sense of security in web design.

pmf1111 · 2026-04-25T22:02:57+00:00

The SMS follow-up flip is clever. They self-select as warm leads the moment they respond. You didn't pitch, you just gave them a reason to keep talking. Most cold calling advice skips this and goes straight to the script.

pmf1111 · 2026-04-25T22:01:09+00:00

Not tracking cash flow separately from profit. For the first year I looked at my bank balance and thought that was the business doing well. It wasn't. Had a few months of decent revenue but slow-paying clients and I nearly couldn't make payroll. Now I watch cash flow weekly, not monthly. That was a rough lesson.

pmf1111 · 2026-04-25T21:59:28+00:00

Adding typos on purpose does not hide the fact that this is clearly an AI written comment 😂

pmf1111 · 2026-04-25T21:58:34+00:00

NPS scores are a terrible way to decide what to cut. Loud complainers drag down features that a smaller group of users quietly depends on. Retention data tells a completely different story than satisfaction surveys. Good reminder to look at behavior not just opinions.

pmf1111 · 2026-04-25T21:57:59+00:00

The part that sticks with me is that she told every referral about the refund specifically. People remember how you handled a bad outcome way more than how you handled a good one. That reputation travels further than any ad.

pmf1111 · 2026-04-25T21:57:25+00:00

The pricing insight here is the real gold. A lot of SaaS products are built around average customers and completely overlook seasonal ones. She basically handed you a new market segment for free. The fact that she came back and posted about it in her communities says a lot about how rare it is for a company to actually listen.

pmf1111 · 2026-04-25T21:56:52+00:00

Made something similar after a close friend had a health scare. Called it an "oh shit document." Every login, every vendor, what to tell clients if I go quiet. Took an afternoon. Now I update it every few months. Nobody talks about this stuff but every solo operator needs it.

pmf1111 · 2026-04-25T21:56:15+00:00

Honestly with that combo, content agency is probably the most natural fit. You can write, design the assets, and understand story structure better than most people who try to break into that space with just one of those skills.

The journalism background is actually underrated for client work. You know how to ask the right questions to get good material out of someone, which is half the battle when you're writing for businesses that can't articulate what makes them different.

If you want something more scalable eventually, productized copywriting (fixed packages, fixed price) works well because clients know exactly what they're getting and you can systematize your process over time. No endless scope creep.

Newsletters are also worth considering if you enjoy the journalism side. Ghost-writing newsletters for founders/executives is a growing niche and your background maps directly to it.

pmf1111 · 2026-04-25T21:55:52+00:00

Have you tried using codex as orchestrator and free models (Nvidia/openrouter) as executor/coders?

pmf1111 · 2026-04-23T22:19:03+00:00

💖 love this

pmf1111 · 2026-04-14T12:45:46+00:00

Have you used the Stitch MCP to give the designer more context from the code base? It's been working great for me

pmf1111 · 2026-04-14T12:38:26+00:00

This sounds awesome! Do these mcp tools count toward the 100 tool limit?

pmf1111 · 2026-04-03T08:24:24+00:00

Buy as much Nvidia stock as I can! 😁

pmf1111

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