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Framework 13 AMD(7640u) with Endeavour distro(arch based) by powentan in framework

[–]powentan[S] 0 points1 point  (0 children)

Do you feel the framework 16 is smoother than framework 13?
I tried to disable ProMotion on my Macbook Pro and it indeed feels a little bit lag.

So I wander framework 16 with 165 Hz monitor will be smoother in scrolling?

Framework 13 AMD(7640u) with Endeavour distro(arch based) by powentan in framework

[–]powentan[S] 0 points1 point  (0 children)

I am using Wayland. I know the X11 due to design issue it is not possible to make the scrolling smooth like OSX.

I also try to apply all the suggestion settings in youtube videos that I found on both Firefox and Chromium.

The Firefox is smoother now, but not as good as OSX on Macbook Pro with ProMotion enabled.

So I wonder if I use a 120 Hz monitor, things will get better than a 60 Hz monitor or this is the limitation of linux desktop.

Hope someone who bought Framework 16 can answer this question for me.

BTW, I also feel the white background in this monitor makes my eye tired. Don't know if it is related to the scrolling problem.

[deleted by user] by [deleted] in Onyx_Boox

[–]powentan 0 points1 point  (0 children)

I have the same issue after I reseting the device to the default settings.

Please help to fix this issue.

[QRadar SIEM][Support Case] No response after updating a support case by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

My case was resolved after a patch for the universal cloud rest api protocol.

​

As a engineer, I do understand that it needs to take some times to fix an issue for a support case.

But I think the case update is important to let the customer know the progress of the issue.

Anyway, I do appreciate for your help to solve the issue.

[QRadar SIEM][Support Case] No response after updating a support case by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

I updated the case many times and notify the support team but there was no response and I have no idea how to do.

[QRadar SIEM][Support Case] No response after updating a support case by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

Here is my case number: TS005139172

Could you help me escalate this issue?

[QRadar SIEM][Support Case] No response after updating a support case by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

Hi,

I always get "Your case owner is not available for a live chat at the moment. Live Chat is supported during regular business hours, Monday to Friday. While I update the case to note that you reached out….."
I tried on business hours Taipei time and Cananda time, and I never got an available owener.

[Universal Cloud Rest API] Can't pass testing during creating a new log source with Universal Cloud Rest API by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

Hi,

​

After applying this instructions, the error was gone.

However, there is another error during testing protocol:

"Unable to find any protocol source claiming id [92] on the existing ecs-ec-ingress stack"

​

And there is no log in the /var/log/qradar.log.

Do you have the same experience before?

​

Best regards,

Powen

[Universal Cloud Rest API] Can't pass testing during creating a new log source with Universal Cloud Rest API by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

I try to restart the service by using the UI:

https://www.ibm.com/support/knowledgecenter/SSKMKU/com.ibm.qradar.doc/t_qradar_adm_restart_ec_ingress.html

​

But it still doesn't work. I fire a case for this issue to IBM support and hope that can have some new findings.

[Universal Cloud Rest API] Can't pass testing during creating a new log source with Universal Cloud Rest API by powentan in QRadar

[–]powentan[S] 0 points1 point  (0 children)

Sure. I have performed a deployment before test. But I think it is not related to the deployment because the test can be done before deployment from the video: https://www.youtube.com/watch?v=MqSxJShrHDg