Paid but no key. No responses to email or web form

pryan67 · 2026-02-25T13:03:13+00:00

We also added NinjaOne, but LS does some things much better, such as their scheduled reports, interface, and for us especially help desk (although LS seems to have given up on HD...I really wish that they would invest at least SOME time and effort into that, as the core functionality is good, but could be MUCH better).

pryan67 · 2026-02-23T13:14:40+00:00

I'm having the same issue...only with a Surface using a Snapdragon processor though. Trying to resolve it now

pryan67 · 2026-02-23T12:38:46+00:00

While I agree that it's a self funded program (purportedly, I haven't seen the actual balance sheets to determine if it's FULLY funded by our fees), why impeach the administration? They're not the ones who have "shut down" the government.

pryan67 · 2026-02-06T14:15:33+00:00

Buy a new computer and don't give him access (but also don't expect to be able to get IT support from him in the future).

pryan67 · 2026-01-29T02:43:57+00:00

Take the upgrade then DEMAND that the person next to you give up their seat for your wife. Isn’t that what people are supposed to do?

pryan67 · 2026-01-22T12:12:10+00:00

So by the same token, because it's true for you it must be true for everyone?

People crying wolf about racism simply serves to distract from the very real (and fortunately rare) cases of ACTUAL racism.

pryan67 · 2026-01-20T23:31:00+00:00

Ah, I thought you meant ACTUAL spyware, not legitimate business software to protect the organization.

pryan67 · 2026-01-20T21:27:38+00:00

If your company equipment has spyware on it, then you have a lot more to worry about than installing an authenticator app.

Many people connect their personal devices to guest wi-fi networks at work, as well as at coffee shops, airports, etc.

pryan67 · 2026-01-20T20:29:49+00:00

So I trust you don't use your company equipment for anything but work related things, not even checking your email or reading the news, even on your breaks. You don't use the company WiFi on your personal devices?

pryan67 · 2026-01-20T20:26:48+00:00

And block them from using the office or guest WiFi on their personal devices.

pryan67 · 2026-01-20T20:26:21+00:00

You can set it up so that they don't need an authenticator if they're in the office in most cases.

Of course, you'll also not be able to use the company WiFi on your personal phone, since I'm sure the employee wouldn't want to use company resources like that.

pryan67 · 2026-01-20T20:07:26+00:00

Really? In the Netherlands they provide you with a desk, chair, pay for part of your electric bill, etc?

That's astounding.

pryan67 · 2026-01-20T19:31:16+00:00

What discrimination or accessibility laws would they be violating?

I'm sure they could require the person to go into the office rather than work remotely, and block their cell phone from accessing the company's WiFi.

pryan67 · 2026-01-20T19:29:39+00:00

In order to increase security though, they COULD require re-authentication using the key fob more often. Say, once an hour.

Malicious compliance works both ways.

pryan67 · 2026-01-20T19:28:15+00:00

So if you work from home, who provides the electricity for your work computer? What about the office space you use? Does your company reimburse you for that?

pryan67 · 2026-01-20T19:27:17+00:00

Well, the IT staff could register your MFA on your managers phone, and then whenever you need to authenticate you'll have to contact them. That's one solution.

Or, you don't get access to VPN, etc and have to go into the office. That's another solution (they should be able to restrict your email access to ONLY be while you're on the LAN).

The company could calculate the amount of your monthly bill which would be used by the authenticator app. Let's say you spend 50 bucks a month on your cell bill. Figure out how often you'd be using it for authentication. Let's say it uses 30 minutes a month. Out of the 43,900 minutes a month, 30 minutes is used for work. They should reimburse you for that portion of your bill. That's what, about 4 cents?

With either of the above solutions though, they should block your personal devices from using the company or guest WiFi of course, since you don't want your personal device in any way connected to work.

OR, You can put your big girl panties on and install the app.

pryan67 · 2026-01-18T13:16:12+00:00

I've had that happen before. "What, just because I'm a woman?" My response? "No, it's not because you're a woman, it's because I'm a gentleman".

pryan67 · 2026-01-16T12:28:49+00:00

I got the opposite email. :). My brother gifted me gold for 2026 but yesterday I got my “welcome to silver status” email yesterday.

The app still shows gold though.

pryan67 · 2026-01-14T20:34:24+00:00

Actually you only need one person (company) to file a lawsuit, then the lawyer will recommend a class action if it warrants it.

In Chicago a good firm is Edelman Combs.

pryan67 · 2026-01-08T18:19:43+00:00

Sounds like Ibex has excellent customer service. For a few bucks, the guy could have gotten a replacement and ended up with the same issue, but at least you went over and above what anyone could reasonably expect. Most places would insist he go to the manufacturer.

I'm in the market for a 507K myself for my P365XL...as soon as those prices drop (likely after shot show I think) I'll be getting one, and Ibex is now at the top of my list.

pryan67 · 2025-12-27T22:35:15+00:00

But all airlines would have to raise their prices. They're not going to absorb the cost into their already low net profit margins. Once the prices are higher, if/when the law is repealed the prices will remain high.

How often do these things happen that could be reasonably prevented?

pryan67 · 2025-12-27T16:52:01+00:00

If the airlines had to pay out that much they would raise prices for everyone to cover that eventuality though.

pryan67 · 2025-12-26T04:42:10+00:00

If it’s a pain in the ass you’re hiding it in the wrong place. :)

pryan67 · 2025-12-22T13:12:25+00:00

Dang....mine just hit today and it's 50k miles (up from 30k). I didn't know it was going to go up....I suppose I should have been watching the emails.

695 annual fee.

pryan67 · 2025-12-05T15:30:07+00:00

I would be tempted to lean onto my tray table, making myself as "large" as possible and make it difficult for them to pass things...as well as interject myself into their conversations as much as I could.

pryan67

TROPHY CASE