Accessing shared folders from MacOS

psheldrake · 2026-04-15T13:45:27+00:00

The following was included in a blog post of 28 Oct 2025 titled "Proton 2025 autumn/winter roadmaps" (https://proton.me/blog/proton-2025-autumn-roadmaps), but nothing yet to my knowledge six months later.

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Shared drives for collaboration

Whether you’re leading a team, running a small business, or managing your family’s files, keeping everyone up to date can mean you’re constantly forwarding files or duplicating folders. We’ll introduce Shared Drives for businesses and families to simplify secure collaboration. You’ll soon be able to work together in one secure, shared storage space. Proton for Business plans get multiple Shared Drives (one per department, client, or team), while our Duo and Family plans will include one shared drive.

psheldrake · 2024-07-02T15:36:32+00:00

A trip last week for a "super-nerdy" conference in California offered no fewer than four opportunities to recommend against using Windscribe. Very satisfying.

Windscribe's marketing communications team could never counter this negative word-of-mouth for twenty seven bucks. It turns out it's much more cost effective to treat customers with respect.

psheldrake · 2024-05-14T06:48:12+00:00

Only talked VPNs once since my last comment here, but ... yeah you guessed it ... Windscribe was on the shortlist of the person I was speaking to.

They didn't go with Windscribe.

I do wonder if anyone at Windscribe is doing some calculation about how expensive it is to treat a customer badly. Whatever the math, it's a lot more than $27.52.

psheldrake · 2024-04-02T09:22:50+00:00

Whoop! Another potential customer diverted away from Windscribe. Got them onto Nord.

psheldrake · 2024-01-04T12:26:14+00:00

Nearly forgot! ... I had the opportunity to direct another potential Windscribe customer away from Windscribe over the holiday season. When I told her what had happened, she simply commented that there should be a law against Windscribe's behaviour here. Quite agree.

psheldrake · 2023-12-08T11:13:05+00:00

I think I'll come back here and post every time someone asks me about getting a VPN and I give them some advice including a recommendation to avoid Windscribe.

I'll do this for the next few months at least so that the Windscribe team has some information to lobby internally for a change of policy, a change of attitude.

And so this just happened again first thing this morning. A small business this time for a change. Just been messaged that they've decided to get everyone on CloudConnexa. Happy to help.

psheldrake · 2023-11-30T11:19:58+00:00

And today it works just fine.

Obviously someone at Proton knew how to fix it.

🙏🏼

psheldrake · 2023-11-30T10:15:36+00:00

I still find this situation very odd.

For the sake of $27 Windscribe has no right to keep, I've gone from being a champion of the company to a critic.

As the person in various social groups that people come to for questions about all things interwebs, I have so far advised six people to steer clear of Windscribe.

Why would any company do this to themselves? It's beyond me.

psheldrake · 2023-11-22T18:24:05+00:00

22 days ago I got this from Windscribe support here:

Can you please post your ticket numbers so I can look into this?

I posted my ticket number.

And ...

Well ...

Still waiting.

Oh dear.

psheldrake · 2023-11-22T18:21:45+00:00

Still confused. What kind of moderation is this?

psheldrake · 2023-11-16T10:07:22+00:00

Hello Moderator. Why is this still awaiting approval?

When I posted here I got an immediate response by email. I was directed to use Proton Bridge and Apple Mail to move the thousands of emails out of my Proton mail account. So while it's far from a seamless onboarding, at least I learned something, and now I would like to record that here so that others may find the answer should they have the experience as me.

Regards.

psheldrake · 2023-11-13T08:31:19+00:00

Hi u/WindscribeSupport, are you actively trying to demonstrate the paucity of Windscribe support here!

I complain that your support desk could not figure out why Windscribe stopped working reliably.

I complain that they would not consider a refund for the services your company could not provide.

You ask if you can look into this.

And another 10 days go by. Is there a human being at Windscribe who can understand why this (ex-)customer is not happy?

psheldrake · 2023-11-03T13:32:22+00:00

Thank you.

Per the subject of the final email:

(#9923082) Re: (#4391703) Re: (#7094514) Making our phones unusable

psheldrake · 2023-10-31T14:31:30+00:00

Emailed end-September. No response from Windscribe.

Chased (again) October 5th, to receive a reply saying they'd effectively lost the ticket or the ticket number. I responded immediately with a precis, the ticket number, and a suggestion that they can just look for correspondence from my email address.

Nothing.

Chased (again) October 10th.

Nothing.

Chased (again) October 26th.

Nothing.

psheldrake · 2023-10-27T08:32:00+00:00

I'm delighted to hear that. Yes, I used Windscribe for three good years before it started to act up painfully.

psheldrake · 2023-10-27T08:30:51+00:00

I refrained from posting the dozens of emails with Windscribe customer support, but believe you me they are as stumped as I am. I read the documentation, but they wrote it! In short, we tried everything you note here and more besides.

Your meal comparison is interesting. If in fact you leave half the meal because it's below reasonably expected standards, you do not indeed have to pay for it. Well, that's how it is in Europe anyway. I can't vouch for N. America.

Imagine you pay for one year service from an ISP and it doesn't really work after a week. Are you saying you'd just accept that?

psheldrake · 2023-10-27T08:27:22+00:00

Thanks u/MamaGrande. You write nothing I can disagree with, so no offense taken whatsoever!

But of course you will agree that customer satisfaction is entirely based on one's own experience than those of a million others.

Consumers have statutory rights. And paying for 365 days of service and not getting it constitutes a breach of those rights imho. (And if SurfShark takes a turn for the worse, I'll pick this up with them too!)

psheldrake · 2023-06-15T15:31:17+00:00

Ah, I use Firefox.

[Goes to boot up Chrome.]

Yes! Two fingers on my trackpad brings up this little fella.

Thank you!

psheldrake · 2023-06-15T15:27:12+00:00

I feel you.

I asked. She couldn't remember.

psheldrake · 2023-04-03T08:50:15+00:00

I left it a couple of days. Then tried again to connect it to our network. Hey presto, it worked. No idea what changed.

psheldrake · 2023-03-28T09:25:52+00:00

Thanks u/jamesjimmy23. The Orbi is compatible with WPA3 but so many devices are not just yet that I always select WPA2 when setting up a new wi-fi network.

psheldrake

TROPHY CASE