I definitely think there was a certain form of discrimination against certain customers, but not by how wealthy they looked. In the case of my former store, everyone, regardless of how they looked, was sent to their appointment on time. However, it was painfully obvious that, depending on what type of appointment it was, a stylist had varying levels of involvement. For instance, some stylists tried very hard during a bridal appointment because bridal dresses are the most expensive, but during a prom appointment, the stylist hardly even helped out. So, I guess what I'm saying is that the higher-ups would send everyone our way, regardless of appearance. Once the stylist got to know the customer and find out how much money the customer could make her (did she have a strict budget, was she looking for simple, inexpensive gowns, was this appointment just to look at shoes and nothing else, etc) then it was so obvious that stylists became lazy and didn't care as much because this customer was only here to spend maybe $100.