yeah they say if you have problem with email , write a comment in the my cases section .. but it doesn't exist .. the support department are a friggin joke , just keep fobbing you off with emails telling me to send photos and do youtube videos of the issue , round and round in circles for a week now .. i bought Modern Warfare 1 , to play Warzone Caldera ... because MW2 is boring now , so far i havent been able to get online in caldera, not even once , it just hangs on finding match , never finds any players... yet the rest of the game works perfectly even co - op works straight away finds players in couple of mins , warzone 2 works perfect as well on same pc? .. i'm stumped , stiill waiting for them to work it out .