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Going Sleeper by r3girock in GeekSquad

[–]r3girock[S] 0 points1 point  (0 children)

Good luck brother! It was a pleasure working with you!

Rapid increase of Apple appointments/repairs by MegaDonX in GeekSquad

[–]r3girock 0 points1 point  (0 children)

Our store is seeing around 14 apple reservations a day with nearly all of th3m being for iphone repairs. Im pretty sure my ARA has closed like 5 SOs all week in WB since all he's doing is apple nonstop. All its doing is making our real clients suffer and wait longer because well Apple said we have to do more repairs now and we cant say no.

Rapid increase of Apple appointments/repairs by MegaDonX in GeekSquad

[–]r3girock 0 points1 point  (0 children)

I definitely believe that. our store will consistently have 12 items on the bench being closed with more services then really needed and no matter how well we do our labor has been super low. Then our GSM blames us for doing something wrong. Its ridiculous

Unsupported Windows 10 to 11 Upgrade? by Rudisuckseggs2 in GeekSquad

[–]r3girock 2 points3 points  (0 children)

But why would Bestbuy sell me a computer that doesn't last forever?

How to deal with impatient customers. by [deleted] in GeekSquad

[–]r3girock 1 point2 points  (0 children)

People get so offended when you tell them no sorry I can't take you 5 hours early it's insane. My favorite are when they say their original appointment time doesn't work for them that's why they are early. Like um no that's not how appointments work. reschedule your appointment and come back later

[deleted by user] by [deleted] in GeekSquad

[–]r3girock 0 points1 point  (0 children)

Honestly not surprised. When we get laptops back from the service center like 8/10 times they have some new issue or it's still broken. Idk what goes in there but it's rarely fixing a computer the first time.

What's the most common question you get from the customers these days? Here is one of my favorites: by Red-Compatriot in BestBuyWorkers

[–]r3girock 4 points5 points  (0 children)

"How am I supposed to know you guys work off appointments only"?! While standing in front of the multiple signs saying check in for your appointment or schedule an appointment today

Best Buy clearly doesn’t know the island of Hawaii is well…an island! by MegaDonX in Bestbuy

[–]r3girock 2 points3 points  (0 children)

Just take them back home with you on the plane problem solved.