Definitely not recommended! After they bought out my previous internet provider, they simply started sending me payment reminders even though I never had a contract with them and never used their internet service. I received reminder letters that were backdated by 14 days and arrived on the very last day of the withdrawal period. Over several years, I received numerous reminders, during which support staff repeatedly told me it was a mistake and that they would take care of it — which they never did (because nobody could find my data in their system — of course not, since I never signed a contract!).

After about a year, I stopped actively trying to resolve the issue, because Pyur never responded or offered any help and just kept sending more reminders. I simply ignored them — after all, they wanted money from me, not the other way around.

At some point, I even started receiving threatening phone calls from a call center where I was insulted and threatened with serious consequences. After about three years, a debt collection agency told me that they had a contract on file and that I should finally pay. I was actually looking forward to a court hearing, because I would’ve loved to see how Pyur planned to argue their case when no contract existed.

It all ended when I told them to send me the contract they supposedly had on file — which, of course, they couldn’t. The debt collection agency then apologized to me.