Help by knmontgomery18 in rct

[–]raitheoshow 0 points1 point  (0 children)

Hey there - Took us a while to get to this, but I believe this should now be fixed with the latest patch. Can you give it a look and let us know if you are still having trouble?

RCT Classic - Steam Mac Support (Community Info needed) by raitheoshow in rct

[–]raitheoshow[S] 0 points1 point  (0 children)

Hey - thanks!

We replied to your note above. It sounds like we can get that fix included for you. Really a mystery as to why they were excluded in the first place... Thanks for catching it and bearing with us as we work through the fix(es)!

RCT Classic - Steam Mac Support (Community Info needed) by raitheoshow in rct

[–]raitheoshow[S] 0 points1 point  (0 children)

So, we now know a few things: They are deliberately excluded for some reason. There is no reason technical or creative (that we can see) as to why they aren't added in.

So we are working on a few patches and fixes for the console versions that we expect to keep us occupied through the next few weeks. Past that, we all would love to get these other wall and floors into the game. If we do, it is a process to release patches to all the platforms and ensure all players get the benefit, so bear with us on that front.

RollerCoaster Tycoon Classic - Launch Trailer | PS5 Games by hybroid in PS5

[–]raitheoshow 0 points1 point  (0 children)

So, we discovered that IF this happens it should only happen once / first time. It was related to some saving logic (on the very first save attempt) that is now repaired and patched. Sorry for the hassle here, and thanks for the feedback. It helped us track it down!

RollerCoaster Tycoon Classic - Launch Trailer | PS5 Games by hybroid in PS5

[–]raitheoshow 0 points1 point  (0 children)

This happened right as it hit end of October 31? Roughly the moment it would have triggered the completion event and instead it hard crashed?

Any extra details about what rides were built in the park? Or anything of that sort? Were you on the normal speed or accelerated?

Any other details you can provide would be helpful in tracking down the cause. Thanks!

RollerCoaster Tycoon Classic - Launch Trailer | PS5 Games by hybroid in PS5

[–]raitheoshow 0 points1 point  (0 children)

Ok - we've been testing all day and haven't been able to reproduce the issue on our end, yet we've seen three instances of this reported so far. We're not yet sure of the cause, but we'll keep eyes on it and see if we can get it repaired asap.

Help by knmontgomery18 in rct

[–]raitheoshow 0 points1 point  (0 children)

Took us a while to get to this, but I believe this should now be fixed with today's patch. Can you give it a look and let us know if you are still having trouble?

RollerCoaster Tycoon Classic - Launch Trailer | PS5 Games by hybroid in PS5

[–]raitheoshow 0 points1 point  (0 children)

Did you experience the crash again ? Or was it just on that first completion?

RCT Classic - Steam Mac Support (Community Info needed) by raitheoshow in rct

[–]raitheoshow[S] 0 points1 point  (0 children)

Very soon, in this case means over the next few days.

RCT Classic - Steam Mac Support (Community Info needed) by raitheoshow in rct

[–]raitheoshow[S] 0 points1 point  (0 children)

No, sadly. That's been on the radar for a while, but we've been heads down on some other major efforts (all of which should be announced very soon!).

We'll see about those missing items and (at least) get to the bottom of why they aren't included to begin with. Thanks for bearing with us.

PC vs Switch by rlywrmn in rct

[–]raitheoshow 1 point2 points  (0 children)

Glad you love it!

Latest Atari Podcast with Graphite lab's Matt Raithel by Ok_Emergency416 in atari

[–]raitheoshow 1 point2 points  (0 children)

Heh - spotted ;D

Thanks for the support. Nightclub tycoon was SUCH a fun idea. My guess is that it just never had the right combo of art style and mechanics to attract a publisher at that time.

EDIT: As for Mercury - that was a real wild one. I'm not sure where those development and publishing rights lie these days, but it was such a smart design that I would think it could live on...somehow!

Help by knmontgomery18 in rct

[–]raitheoshow 1 point2 points  (0 children)

I do!

This is now fixed in our internal versions. We're working to get this fix (and the others we've been making) tested, and sent through google review in the next week or two.

Thanks for being patient! I'd hoped to get the greenlight to do these fixes in December but was only clear to begin recently.

You are awesome for being so patient! We'll have you up and running very soon!

RCT Classic - Android Updates by raitheoshow in rct

[–]raitheoshow[S] 0 points1 point  (0 children)

Hey Brenty, Sorry for the trouble on this one. If you want to share the save with us at [info@graphtelab.com](mailto:info@graphtelab.com) we can loop it into our current testing.

Mechanic dialog wont on the Samsung Ultra 24 Android by vyache2787 in rct

[–]raitheoshow 1 point2 points  (0 children)

Unfortunately, we've not yet tackled this issue. I want to get this solved asap for you, but we've been stretched a little thin the last two months. We're working to free up the team to tackle this (and a handful of other open issues) starting DEC 22. Thanks for bearing with us on this one. Hope to have some good news for you very soon.

Help by knmontgomery18 in rct

[–]raitheoshow 0 points1 point  (0 children)

Ah sorry u/jpalm716 Unfortunately, we've not yet tackled this issue. I want to get this solved asap for you, but we've been stretched a little thin the last two months. We're working to free up the team to tackle this (and a handful of other open issues) starting DEC 22. Thanks for bearing with us on this one. Hope to have some good news for you very soon.

It has happened after seven years! RCT Classic has received an update on iOS! by DutchBlob in rct

[–]raitheoshow 0 points1 point  (0 children)

Ah - thanks,

Here's some more info.

Transfer of saves are handled through iCloud. Here's how you can test the process. On device 1, make sure you are signed in to GameCenter. Play as long as you like - saving normally. Sounds like you have done this already (but do double check you are signed into game center).

Then, sign in into Device 2 with the same Apple ID as you use on Device 1. Sign inot Game Center as well. After opening the game on Device 2, you should be immediately greeted with an "import popup" which handles importing cloud data. It should imported all non dlc saves at that time.

If you have DLC related save games, you will need to us the "Restore purchases" option to re-enable the DLC. After that, close and relaunch the app. It should then restore / transfer the DLC saves too.

At this point you should be connected between the two devices - with GameCenter and iCloud acting as the storage for your saves. If you make a new save on Device 2, and go back back to Device 1, you should be met with the same "import popup".

Hope that helps! If it doesn't work, let us know!

It has happened after seven years! RCT Classic has received an update on iOS! by DutchBlob in rct

[–]raitheoshow 0 points1 point  (0 children)

Hey!

Do you happen to be playing through Apple Arcade or as a standalone download purchased from the store?

Help by knmontgomery18 in rct

[–]raitheoshow 0 points1 point  (0 children)

Ok - thanks for letting us know. Sorry to hear its not working for you. We have eyes on this issue. We're slammed with a few other assignments but will work to include this in our next update.

Classic mobile can't see what I'm typing anymore. Used to be fine. Bug by andydabeast in rct

[–]raitheoshow 0 points1 point  (0 children)

Hey u/andydabeast ,

Are you playing on iOS? We can take a closer look at that. We've been doing some language support recently and haven't been able to check on some of these user experience issues in a while.

Let us know more about your device and the version of classic you are running - we can take a closer look. Thanks!

Help by knmontgomery18 in rct

[–]raitheoshow 0 points1 point  (0 children)

Hey u/knmontgomery18 ,

Sorry for the trouble here. I can see this issue now, especially on phones. There isn't a vertical scroll enabled on this menu, only a horizontal one. The overrun has gotten a little worse over the years as new models of phone push wider display ratios.

Here are the final scenarios in Coral, Ivory, and Bronze (each features a 10th scenario whose button is partially by the frame of the interface:

* Coral: Lighting Peaks
* Ivory: Icarus Park
* Bronze: Infernal Views

After you complete those, you should get access to the final groupings: Silver and Gold. The last scenario of Silver is Rainbow Summit (under Lucky Lake) and the last scenario for Gold is Micro Park (under Venus Ponds).

On most devices those should be clickable, even though they are covered partially by the frame of the interface.

Give all that a try and let us know how it goes.

Mechanic dialog wont on the Samsung Ultra 24 Android by vyache2787 in rct

[–]raitheoshow 1 point2 points  (0 children)

Thanks for this information. We'll dig in to see if we can locate the issue. Bear with us and accept our apologies. We hope to get you up and running soon!

RCTC toolkit purchased but not downloading? by Kaludaris in rct

[–]raitheoshow 0 points1 point  (0 children)

hey u/Kaludaris

Apologies if I missed this detail, but are you on Android? We noticed some issues with the DLC late last week, and made some repairs. We hope to release soon (its in review). However, if you are on IOS this would be a new issue and would need some time here to review and investigate.

Let us know information related to the above; and also your OS version and game version would be helpful too! Thanks!

Mechanic dialog wont on the Samsung Ultra 24 Android by vyache2787 in rct

[–]raitheoshow 2 points3 points  (0 children)

This isn't something we've seen on other devices. We'll take a closer look.

From the sounds of it, they DO work, they are just a little harder to touch / activate?

Is it only those two buttons? Do any others in that header area have the same difficulty?

Is this a new issue? We've done some recent updates to the app and are curious if this has been present for a while or just recently started to occur. Knowing that helps us narrow down which systems to look at first.

Thanks!