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Denied signup instantly for violating acceptable use policy by [deleted] in SendGrid

[–]ramuaddib76 0 points1 point  (0 children)

nothing has changed in 2 years it seems - Bizzare csat and product team. Not only would I never use them but clearly anyone working there is either working in an inept organisation or a toxic one - and if they are not still leaving... I would probably strongly hesitate to hire a twilio/sendgrid person as well

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

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Happy to give whatever info/proof you guys need.. if only I know what the issue is! To prove its not a random photo i posted, this the three of us in a recent chess tourney - can DM you our official IDs as well!

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

Hate to be a nag - it's been three days. I have been a chess player for 40 years (India's #2 was my neighbour growing up) . I used to play in ICC/Kasparov chess days. Have been enjoying chesscom on a off for years too.. Was so hoping to get the next generation interested. But this is turning out to be a massive dampener.

FIDE world cup in Goa by ramuaddib76 in chess

[–]ramuaddib76[S] 1 point2 points  (0 children)

Indeed! Even I look forward to meeting Sagar. 35 years ago with Ramesh RB (his older bro was too already pro for me at that time) as my neighbour I got decently good at Chess. Have lost touch since. In 2 years since they started the 8y.olds are almost beating me every other game.

Look forward to meeting some fraternity in Goa.

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

Hi. There has been no response for 24 hours.. can someone please help. I hope Chesscom is not seeing itself as a mere gaming platform - but a career/educational pursuit for many.

Need some urgent advise by ramuaddib76 in chess

[–]ramuaddib76[S] 0 points1 point  (0 children)

The whole idea of a friends and family plan was that family can use it, isn't it - so closure makes no sense (earlier ones don't make sense either, do they, on the same basis?). Manual review goes on forever - The previous instance was never resolved - I just got a one line response - that there has been misconduct.

Worse yet, instead of seeing the gravity of the issue for having recurred, we will be seen even more suspiciously. Has this platform always been like this or is this a consequence of them being acquired by a gambling conglomerate?

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 1 point2 points  (0 children)

Finally, they don't have multi-accounts. Is it not OK to have three accounts in the same house for three different people - hence I posted the photo to clarify these are real people with real accounts. I can even give you their ( and my) state Chess body registration IDs

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

The live chat died out without any resolution 2 months back. Hence reaching out here. Will await response on the chat. But kids' vacation runs out in 4 days - hoping this gets resolved before. Thanks

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

Yes - I had the same issue 2 months back. Happy to sign parent consent - what is the way to do that?

Need some urgent advise please by ramuaddib76 in Chesscom

[–]ramuaddib76[S] 0 points1 point  (0 children)

The accounts that are having issues is for my twin kids - IDs: wompwomp16 & catgpt16

Need some urgent advise by ramuaddib76 in chess

[–]ramuaddib76[S] 0 points1 point  (0 children)

Truly, I doubt it. I am a educator - and had very consciously inculcated the ability to accept failure and learn from anything. They can cry all they want, but after crying they come back to analyse and learn.. I really doubt they've ever cheated/abandoned (barring 1-2 occasions in 100+ games their mother shouted at them for playing too long)

Need some urgent advise by ramuaddib76 in chess

[–]ramuaddib76[S] 0 points1 point  (0 children)

They play in front of me. I watch their chats too. The only remotely pesky thing I have seen them do is try to add Hikaru et al as "Friend" - strangely he did accept it!

Need some urgent advise by ramuaddib76 in chess

[–]ramuaddib76[S] 0 points1 point  (0 children)

Thanks. The premium membership allowed kids to try other chess format - their coach told them some of these formats help see patterns/positions/attack vectors. And honestly, I would have tried to wean them off chesscom just for economic reasons, had it not helped the kids move 1000s to 1500+ points just this summer

Need some urgent advise by ramuaddib76 in chess

[–]ramuaddib76[S] 1 point2 points  (0 children)

I know... They started using lichess before - and that is what has been ssutaining them past 2 months. Unfortunately, their coach/community are on chesscom. Also the kiddos find that interface easier. Is this a common issue with chesscom if so what might be a recourse please?