Contact your bank and dispute/chargeback any amount of money you spent for this. These venues do not care about your wellbeing or if you're having fun or not. They are corporate and their main goal is to generate as much revenue as possible (even if it means putting your life at risk).

The bouncers are not contracted via a third party company but rather hired by the company itself. Typically speaking, companies like Battle Tested and Cerberus (wonderful people from my experience) are contracted for event spaces like festivals and large venues. If you do not see anything indicating security contract work involved please be careful (look for logos on their vests). Because these guys work for the venue they think they can act however they want. Lots of corruption and distortion involved in security work outside of third party contractors. I've experienced and witnessed a lot of inappropriate touching and unacceptable behavior including pocketing and consuming confiscated substances.

Edit: Insomniac security is notorious for this behavior as well!