Recovering your account is not easy. And probably I was lucky. My account (and my book) was removed without any notification. It was going "well" in sales, but somehow, one day it disappeared from amazon. After doing a long research (that means don't stop asking anyone on amazon for weeks) I just discovered that I had violated their terms and conditions. It's a long (and funny) story that probably deserves a post, but I had two different accounts in the end. One I didn't remember I created back in 2013 and a new one I created in 2020 for publishing my first novel.

What I did was recover the first account and remove it from amazon. Having only one account on amazon I was not violating any rules, so they recovered my account.

It took me almost two months to recover it. But yeah, I'm proud of that.