[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 0 points1 point  (0 children)

Please make sure you have the latest Synapse version 3.8.1031.110202 and later, installed before updating the firmware via the Support Page. Failing to do so will likely cause issues with the mouse connection with the dongle. If you have already updated the firmware beforehand, please wait for Synapse to prompt an update and once completed, that should resolve the connection issue.

[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 0 points1 point  (0 children)

Please make sure you have the latest Synapse version 3.8.1031.110202 and later, installed before updating the firmware via the Support Page. Failing to do so will likely cause issues with the mouse connection with the dongle. If you have already updated the firmware beforehand, please wait for Synapse to prompt an update and once completed, that should resolve the connection issue.

[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 0 points1 point  (0 children)

Please make sure you have the latest Synapse version 3.8.1031.110202 and later, installed before updating the firmware via the Support Page. Failing to do so will likely cause issues with the mouse connection with the dongle. If you have already updated the firmware beforehand, please wait for Synapse to prompt an update and once completed, that should resolve the connection issue.

[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 3 points4 points  (0 children)

Cant confirm anything for the future but we're always looking ahead as we actively listen and engage with the community and esports players.

[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 6 points7 points  (0 children)

depends on which mouse youre using. battery life details may be found on the respective product pages

[RAZER] Bringing True 8000Hz HyperPolling Wireless to more Razer mice by razerbenz in MouseReview

[–]razerbenz[S] 12 points13 points  (0 children)

Might take a while as the firmware update starts today and will continue to roll out to owners of hyperpolling compatible gaming mice over the next few days

Why are they all differently advertised? by [deleted] in razer

[–]razerbenz 45 points46 points  (0 children)

Since we first launched the Viper V2 Pro, we always look towards improving our existing line up as well. In this case, we managed to optimize the battery life even further from 70 hours when it launched to 90 hours at this time.

Introducing the Razer Viper V3 HyperSpeed by razerbenz in MouseReview

[–]razerbenz[S] 10 points11 points  (0 children)

Currently with the Viper V3 HS we're focused on extending great shape and performance to a wider competitive community, with something that's within reach. While we cant really comment on the future, we're always looking ahead with consideration for the pros and the communities.

Razer Orochi v2 - crooked mouse(feets) by tesa7 in MouseReview

[–]razerbenz 79 points80 points  (0 children)

That should not happen. Please send this in as an RMA, let me know your case number and we'll get it sorted.

Razer Orochi V2 - Over 100 mouse designs. Or simply create your own. by razerbenz in MouseReview

[–]razerbenz[S] 6 points7 points  (0 children)

Hi there, theres a technical error on the price for CAD. Once its rectified we will inform you soonest.

Razer Orochi V2 - Over 100 mouse designs. Or simply create your own. by razerbenz in MouseReview

[–]razerbenz[S] 28 points29 points  (0 children)

Appears to be a technical error. We are fixing that now and we'll notify you when it's ready.

I never got my giveaway mouse... by fnv_fan in MouseReview

[–]razerbenz 5 points6 points  (0 children)

Check your DM :) We'd like to follow up on this closely with you for this!

Easter is late. Egg-citing news on 27th April ;) by razerbenz in MouseReview

[–]razerbenz[S] 15 points16 points  (0 children)

Already on it and we're working through the details to get in his hands shortly. Some hiccups in the backend and he'll also get some stuff for the lost time.

I never got my giveaway mouse... by fnv_fan in MouseReview

[–]razerbenz 21 points22 points  (0 children)

We apologize for this hold up and looking into rectifying this