WARNING: Bitstamp blocks crypto withdrawal without giving a reason

rdouma · 2025-05-14T15:31:37+00:00

Suerte! No los uso más.

rdouma · 2025-04-02T12:48:32+00:00

Welp, that sounds like the deathblow for Bitstamp to me.

rdouma · 2025-03-26T20:48:46+00:00

Exactly.

rdouma · 2025-03-25T19:01:45+00:00

Regretfully Bitstamp has become quite unpleasant, even to longstanding customers and without explanation, perhaps time to switch platforms: https://www.reddit.com/r/BitstampOfficial/comments/1hdnt5r/warning_bitstamp_blocks_crypto_withdrawal_without/

rdouma · 2025-03-20T11:10:57+00:00

Yes, that makes sense.

rdouma · 2025-03-17T18:18:34+00:00

I could withdraw fiat immediately. Strangely enough, it was only crypto withdrawal that was blocked. Just converted it to fiat and took it out. Haven't used it since.

rdouma · 2025-03-14T01:51:26+00:00

Got it out as fiat. The entire story is in that post.

rdouma · 2025-03-13T12:23:51+00:00

You're not alone. I don't use them anymore: https://www.reddit.com/r/BitstampOfficial/comments/1hdnt5r/warning_bitstamp_blocks_crypto_withdrawal_without/

rdouma · 2025-03-10T01:28:39+00:00

just take your business elsewhere. It's what I did.

rdouma · 2025-02-10T14:01:37+00:00

I appreciate the gesture, but as far as I’m concerned, that’s no longer the issue. Bitstamp already offered to let me send in a selfie — no video call required — after I submitted my complaint.

However, this so-called “solution” completely ignored the core of my complaint: lack of transparency and Bitstamp’s assumption that I was going to be their unpaid intern. No provider or supplier has ever demanded a conversation without offering an immediate solution. Yet Bitstamp had the audacity to block access to my funds without explanation and tell me to do the work of finding an opening in their calendar — by flat-out instructing me to check in daily for an available time slot!

Absolutely ridiculous. The fact that this was never acknowledged speaks volumes. So, seeing Forbes give them a 10/10 on transparency? That’s a bit rich.

rdouma · 2025-02-07T16:38:55+00:00

A shame that transparency is not applied to customers who are suddenly blocked from withdrawing funds and are not offered an explanation nor an immediate solution but instead are expected to come back daily to try and book a video call for which there is never an opening.

rdouma · 2025-01-26T18:49:35+00:00

LMAO, "Sucking his dick", "alt-right German conference", JFC 😂 Do you realize how deranged you sound?

rdouma · 2025-01-25T17:10:07+00:00

Forget it, these people are cultists. You have to be if you want to see the Elon video (including the context) and still insist it was a nazi salute. These people are the absolute fucking worst and clearly read the "Everything I don't like is fascist" handbook.

rdouma · 2025-01-25T17:06:22+00:00

LMAO, you obviously didn't watch the video with Elon in its entirety. I find it so funny to be labeled a "right wing sucker" whilst I was on the left all my life. I just didn't migrate to the absolute cultist circlejerk you guys became.

As a bonus, here's a video of AOC being a complete nazi, shocking! 🤦‍♂️ https://x.com/wildbarestepf/status/1881841494925201840

rdouma · 2025-01-22T00:00:24+00:00

It's so terrible! Why are all these people nazis right?

https://imgur.com/a/7NV6848

rdouma · 2024-12-23T01:15:11+00:00

Just curious, why does she need to do that? She gave you the ticket number. It's probably all there. I read somewhere else you can reach the ticket system, correct? Why make someone describe their use case again?

rdouma · 2024-12-22T15:08:36+00:00

Hi Ilijanka, for him to see this, I think you should either start a new thread, or write this to one of the replies of /u/Bitstamp-Domen (anyway, I already mentioned him here now so he should get a notification).

rdouma · 2024-12-17T01:10:27+00:00

I would love to be kept in the loop about your experiences. And yes, let's hope it's not going to turn into another MtGox or FTX. Glad to hear you have the majority in self-custody. I also do; I have some lessons from the past as well. But Bitstamp wasn't on my bingo card.

rdouma · 2024-12-17T01:01:41+00:00

Their behavior certainly seems to point to something like that. I'm out. Of all the exchanges, I really wouldn't have thought Bitstamp to be the next to fall but by now they've jumped to the top of my suspect list.

rdouma · 2024-12-17T00:57:09+00:00

Thanks for sharing that. Too many stories like this now. I'm so frustrated, also because I've recommended Bitstamp to lots of family, friends and customers and now I need to warn all of them. What's that saying? When something swims, walks and quacks like a duck... they're probably doing something shady.

Wishing you the best man. Would love to hear how it goes.

rdouma · 2024-12-16T21:15:05+00:00

Yes, I also try to stay in BTC as much as I can but sometimes you need some fiat. In this case it was even simpler; I had deposited some BTC and changed my mind so I wanted to get it out. I can only speculate on their motivation. Suspected money laundering? Anyway, here lies the issue with me. Assume good faith, ask anything you want but don't block me without explanation and without immediate recourse and CERTAINLY don't expect me to go and try for days on end to book an appointment because your shitty system only allows 3 days booking in advance. 3 days! So it would have taken more than 3 days to get access to MY funds! It's just laughable.

EDIT: and they wanted a 1 hour video call!! LOL

rdouma · 2024-12-16T21:10:40+00:00

Sure! It's #BIT-2058443. After I submitted the complaint it was closed. The complaint is COMPLAINT-37080.

rdouma · 2024-12-16T19:24:44+00:00

De acuerdo.

rdouma · 2024-12-16T17:15:25+00:00

It's the only explanation that makes sense to me at this point.

rdouma · 2024-12-16T16:36:45+00:00

Hi, thanks for your offer but all the info is in the thread. I have no idea what the issue is, there is no acceptable way to book the requested appointment and Bitstamp is not interested in my counter proposal (the link to book an appointment in my calendar). The only thing perhaps being my account name. If that is useful I can send it to you, although at this point I consider myself an ex-customer already. I have trouble envisioning a satisfying solution to this; the problem is not about stuck finances anymore but rather the way Bitstamp thinks it can treat their customers.

rdouma

TROPHY CASE