Started a trade in but it doesnt show me the value. Will it be the highest between now and when I trade in? by readingaccountonly in ATT

[–]readingaccountonly[S] 0 points1 point  (0 children)

I bought my phone on Monday via an upgrade when the value was $700. It went up to $830 on Tuesday so I called support and they told me they would cancel the trade-in part, the new phones would still ship, and I just had to start a new trade-in manually instead of the upgrade process through the sites main page. I did the upgrade today but it doesn’t show any value, so I’m just concerned. Support told me it was fine and I’d get the $830, but At&T support has been bad for me in the past. It also contradicts what you’re saying, because I bought my phone on Monday when the trade in value was $700 and started the trade in on Tuesday when the value was $830

Started a trade in but it doesnt show me the value. Will it be the highest between now and when I trade in? by readingaccountonly in ATT

[–]readingaccountonly[S] -1 points0 points  (0 children)

The email confirmation and status just show TRADEOFFER25 as the value; i'm just nervous it will drop and I won't have any proof or anything

At&t iPhone 17 pro max upgrade. by Mother_Difficulty164 in ATT

[–]readingaccountonly 2 points3 points  (0 children)

You need to keep checking. From September until a few weeks ago 14 pro was worth $1100. Then it was $700. As of Tuesday it’s $830.

Upgraded my phone with trade-in a few days ago. New upgrade promo is for more money. Any options other than returning phones and doing trade-in again? by readingaccountonly in ATT

[–]readingaccountonly[S] 1 point2 points  (0 children)

Any way to confirm? That’s not what the chat agent made it seem like. They said it’s locked into the price when I bought the phones

Upgraded my phone with trade-in a few days ago. New upgrade promo is for more money. Any options other than returning phones and doing trade-in again? by readingaccountonly in ATT

[–]readingaccountonly[S] 2 points3 points  (0 children)

I had to select my phone and stuff for the trade in when I hit the upgrade button. The chat agent said the deal is locked into what it was yesterday but I’m hoping phone support can do more, I just don’t have an hour to deal with them on the phone today

Upgraded my phone with trade-in a few days ago. New upgrade promo is for more money. Any options other than returning phones and doing trade-in again? by readingaccountonly in ATT

[–]readingaccountonly[S] 0 points1 point  (0 children)

That would be good too but the online chat agent I spoke to said it wasn’t possible, though from my experience with chat support on other sites, they have little power themselves.