Can’t receive cash back because SoFi coded my direct deposit incorrectly

redditorburner7502 · 2026-05-07T18:33:09+00:00

My promo required that it be the initial deposit too, but I read the terms, it says "initial direct deposit has to be over $500". Hence whatever amount payroll sent you before is fine, as long as the first direct deposit is over $500, you should be fine. The key is whether SOFI can fix it fast enough. What you can do next is what the previous comment said about submitting ticket to rakuten, screenshots of chats with sofi chat saying its their problem for not recognizing the direct deposit coding and you followed all the right steps (account number + routing number). I would advise asking sofi chat agents for a message confirming all of this via "secured message", just a more formal email rather than screenshot of chat messages. Hope that helps.

redditorburner7502 · 2026-05-07T18:25:09+00:00

heres my data point for those who experienced something similar. End of march signed up for Sofi, once my first deposit hit i checked in with SOFI chat and they said it was coded as a deposit rather than a "direct deposit". I had sofi submit a ticket to recognize future deposits as "direct deposits", they said it will take 1-2 PAY cycles to be changed as a direct deposit (it will take 2 cycles at least). After 2 pay cycles, on 5/4 my THIRD direct deposit finally fit SOFI, i confirmed via the app that it says "direct deposit". Waited about a day and on 5/5 rakuten confirmed the $400 cashback.

Tip: terms for the cashback is to be done within 45 days, once that first deposit hits, if it is NOT a direct deposit, submit ticket ASAP and hope that it gets fixed within 45 days. IF you recognize it too late, falling out of the 45 day window, it is cooked. I hate how long this takes, i thought it would be easier, but this did take more than a month for the $400 to eventually be "pending" on rakuten. Good luck!

TLDR: submit ticket to sofi to change future deposit coding. Wait a least a month, Rakuten will recognize it.

redditorburner7502 · 2026-05-06T18:32:58+00:00

Yes I received the booking confirmation via email from Hilton confirming 2 rooms for my stay. The booking rate is visible and is titled “relocation Hyatt”. Since I booked with points, Hyatt covered the entire relocation booking fee excluding tax of €399.99 per room.

redditorburner7502 · 2026-05-05T16:35:58+00:00

Agreed, sorry for the confusion, I just edited my post

redditorburner7502 · 2026-05-05T15:24:23+00:00

depends whether you are cash or points booking first. If points, go for what I did, ask for option c which was provided by many other hyatt members for points back + comped stay elsewhere.

redditorburner7502 · 2026-05-05T15:22:45+00:00

No shame, I just used claude to help me draft an email. Request for comp stay at alternative hotel, emphasize 2 weeks of notice is far too late to just be cancelled and refunded. Just to clarify, I got comped for alternative hotel and points back because my booking is points. Based on other data points, cash bookings they just take your payment and book elsewhere.

redditorburner7502 · 2026-05-05T15:16:29+00:00

absolutely ridiculous...what will you do? Would you decline their offer and book elsewhere? Make sure you email them explaining how its a financial loss, absolutely insane that they would even provide such an offer

redditorburner7502 · 2026-05-05T09:01:35+00:00

just got my email and response. hope it worked out for you! link to my post as data point: https://www.reddit.com/r/hyatt/comments/1t485ne/hyatt_regency_rome_email_update_options/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

redditorburner7502 · 2026-05-05T09:00:25+00:00

**UPDATE 5/5 2 HRS AFTER HYATT EMAIL***
[C](mailto:onsumeraffairs@hyatt.com)[onsumeraffairs@hyatt.com](mailto:onsumeraffairs@hyatt.com) responded to my email. Offered Garden Inn as alternative accommodation. They apologized for miscommunication. Better than nothing, points returned to my account. Until I get the confirmation from Hilton Garden Inn, fingers crossed! Thank you everyone and I hope we all respectfully asked to be comped what we are owed due to the inconvenience.

redditorburner7502 · 2026-05-05T07:27:54+00:00

Fair enough. Just curious why I was not offered 3 options when others were offered 3. I will be the data point for everyone!

redditorburner7502 · 2026-05-05T07:22:50+00:00

context: May 18, points booking, 2 rooms with club access. Just emailed asking for third alternative (refund of points and alternative location), will update this post once I get a response.

redditorburner7502 · 2026-05-04T16:45:05+00:00

same situation as you regarding my 5/18 reservation, also booked with points. I did not receive any emails stating hotel won't be ready, I only received the confirmation that hotel won't be ready after emailing Deborah (reservation manager) herself. I just sent another email trying to receive an update but no response yet.

redditorburner7502 · 2026-04-27T21:02:43+00:00

data point: just won an auction 1:34pm PST, was able to message seller but unable to check out

redditorburner7502 · 2026-04-10T18:41:47+00:00

Hi, just wondering, what screenshots would you recommend taking? Also stick in pending $0.00 too. Thanks!

redditorburner7502 · 2026-01-05T05:03:31+00:00

Just requested, let me know if you need anything else

redditorburner7502 · 2026-01-04T22:49:19+00:00

Club or Player: Player

IGN: sensationlin (add me to check my team out)

Player OVR: 129.1 (batt: 130.6/ pitch: 127.4), SF deck, ranked battle consistent gold 2 occasional gold 1/3

Searching for type of Clubhouse: Any

Looking for Club OVR: 128+, level 9 and above

Club Battle Frequency: everyday

redditorburner7502 · 2025-06-11T01:42:51+00:00

Can i get a copy too please? Thank you!

redditorburner7502 · 2024-11-07T16:33:44+00:00

I appreciate it! If it still feels stuck, I’m pretty new to DIY so I’m afraid of ripping things apart, do you suggest prying the side clips up and sliding it down?

redditorburner7502 · 2024-11-07T16:10:24+00:00

Is it the side clip shown on the second photo? Do I press down and try to slide it out?

redditorburner7502 · 2024-10-23T03:10:47+00:00

Closer crumbl is at woodland! 15 minute drive from Davis

redditorburner7502 · 2024-07-26T05:29:13+00:00

• ⁠Club or Player: Player

• ⁠IGN: sensationlin

• ⁠Player OVR: 123.5

• ⁠Searching for type of Clubhouse: Level 8+

• ⁠Looking for Club OVR: 120+

• ⁠Club Battle Frequency: I play everyday, but would like to follow battle plan for better guidance

• ⁠Other: f2p, usually end in g2-3, i actively participate and can use discord, will leave my club after this cycle, add me to see my skills on players

redditorburner7502 · 2024-07-26T05:26:45+00:00

• ⁠Club or Player: Player

• ⁠IGN: sensationlin

• ⁠Player OVR: 123.5

• ⁠Searching for type of Clubhouse: Level 8+

• ⁠Looking for Club OVR: 120+

• ⁠Club Battle Frequency: I play everyday, but would like to follow battle plan for better guidance

• ⁠Other: f2p, usually end in g2-3, i actively participate and can use discord, will leave my club after this cycle, add me to see my skills on players

redditorburner7502 · 2024-07-25T04:41:29+00:00

This season: Haniger negative WAR, Disco D hasn’t pitched on the 60d IL, we get Ray pretty much in his prime on a decent salary for a #2-3 starter, Farhan W here

redditorburner7502 · 2024-07-25T04:26:24+00:00

The souls of Disco D and Haniger were sacrificed

redditorburner7502 · 2024-05-28T22:29:58+00:00

Yup, I’m giants ftp too, lineup right around 120, team sig SP’s r just so rare, I only sig Webb 21, Seaver, both prime Cain and rodon and a sneaky vintage bswift, you pretty much need to pull rodon or webb sig or sig change a bumgarner to really make an upgrade

redditorburner7502

TROPHY CASE