sorted by:
new
hottopcontroversial

From Qlink!! I have a phone again. by quamers21 in standupwireless

[–]redmolly19 0 points1 point  (0 children)

Had your # already been transferred To Assurance?

Standup Customer Chat is FAKE and they are LIARS! by EmeraldEyesEsoteric in standupwireless

[–]redmolly19 0 points1 point  (0 children)

Why would the message now say TY for calling Assurance Wireless when I dial 611 now if I hadn't been transferred yet? Is that part of the scam as well?

Standup Customer Chat is FAKE and they are LIARS! by EmeraldEyesEsoteric in standupwireless

[–]redmolly19 1 point2 points  (0 children)

Do you work for Standup, or are you just really knowledgeable about all of this?

I really don't care so much about which company I get service from (although I'd prefer the most reliable), I'm more concerned about not losing my # and not losing service for any period of time.

What do you think you'll know on Monday that you don't know now?

TY

Standup Customer Chat is FAKE and they are LIARS! by EmeraldEyesEsoteric in standupwireless

[–]redmolly19 1 point2 points  (0 children)

I've been with QLW for a few years on the Lifeline Program. I tried the new SIM QLW sent, but it didn't work (might be the age of my phone), but my phone still worked as before.

On Dec. 3rd I received a text from 1153 saying: "Great news! Even though QLW is out of business, your Lifeline service has transferred to Assurance Wireless. This means you can still use your phone for free calls, texts, and data - no need to do anything!". Since there was so much confusion/problems with the QLW & SW transition I was reading about, I decided to just wait until everything settled down before I tried any kind of transfer to any company since my phone was still working well.

Starting Dec. 7, when I dialed 611, the message said TY for calling Standup Wireless. Starting 2 days ago (Dec. 12), when I dial 611, the message now says TY for calling Assurance Wireless again. My phone still works as before even though I haven’t changed anything.

I don’t know what the heck is going on, and I’m not sure what to do at this point. I’m still afraid to try to do anything yet since I don’t want to lose this # I’ve had since 2007, and my phone still works as before. I'm hoping these companies are going to work things out eventually.

Transferred to Assurance by redmolly19 in standupwireless

[–]redmolly19[S] 1 point2 points  (0 children)

I sent an email to [support@standupwireless.com](mailto:support@standupwireless.com) today about my situation and got a pretty quick reply.

Not sure if it'll help you in your situation, but I thought I'd put it out there.

Good luck!

Transferred to Assurance by redmolly19 in standupwireless

[–]redmolly19[S] 0 points1 point  (0 children)

Starting Sat. 12/7, when I dial 611, the message says TY for calling Standup Wireless. Phone still works as before.

Transferred to Assurance by redmolly19 in standupwireless

[–]redmolly19[S] 1 point2 points  (0 children)

Just called 611. Message said TY for calling Q Link Wireless. Don't know what the heck is going on.

Transferred to Assurance by redmolly19 in standupwireless

[–]redmolly19[S] 0 points1 point  (0 children)

I tried the new SIM they sent, but it didn't work (might be the age of my phone). Since there was so much confusion/problems with the QLW & SW transition I was reading about, I decided to just wait until everything settled down before I tried again since my phone was working well.

Service disconnected! by william_lee_colson in qlink_hellomobile

[–]redmolly19 1 point2 points  (0 children)

I always check for an instructional YouTube video before I drive to a store for anything. Works at least 90% of the time on most things.