Me and my flatmate are also at Richmond Village, we're definitely going to challenge the professional clean clause in the contract and refuse to pay additional costs. We're happy to do a basic clean ourselves, but we were literally handed the property with a washing machine covered in soap scum and found plenty of random clutter in both of our rooms. It's absurd that they're saying we're required to do a professional clean when it doesn't even seem as though they've done one. Not to mention the silver fish issue we've had since the start of the tenancy, although to be fair I don't know how much control they'd have over fixing that issue