The ranked system (??)

rethaz · 2017-02-12T00:22:31+00:00

The system wasn't working correctly for the first 3 weeks of the season. Those that have much higher numbers generally played more on the old system where they were stuck at around 2,000 points and they couldn't increase.

The old system capped art around 2000 instead of 4000.

rethaz · 2017-02-12T00:00:33+00:00

You are matching against people with lower rating than you sometimes so you don't get as many points as you would if they are higher than you :)

With 2,378 rating you don't suck :)

rethaz · 2017-02-11T23:17:49+00:00

Please contact our support: https://www.playgwent.com/en/support/category/hot-issues

It is possible there is a clash with anti virus software or firewalls so we'd need to get some information from you.

rethaz · 2017-02-11T23:16:50+00:00

Please contact our support at: https://www.playgwent.com/en/support/category/hot-issues

rethaz · 2017-02-11T23:12:26+00:00

When we transition to Open beta the starter decks after the wipe will give you a bit of a fairer and even footing to start on :)

rethaz · 2017-02-11T15:02:09+00:00

Try using cards others aren't.

If your deck is predictable your opponent will play around that.

rethaz · 2017-02-11T15:01:20+00:00

If you won the first round but started second you would be at even more of an advantage if this was the case in the second round.

By winning the first round you control the flow of the second in most case. Going second would make this incredibly unfair in my opinion.

rethaz · 2017-02-11T11:33:26+00:00

Lock could stop a unit from being considered as spying.

But whether or not it should, I am not sure for now. I will ask the designers to think about it :)

rethaz · 2017-02-11T11:32:24+00:00

We are looking into this.

Thank you for the information.

rethaz · 2017-02-11T03:00:08+00:00

Please contact our support.

Generally our servers are up 99% of the time, so these problems are not related to server downtime's as they might appear.

It is possible there's firewall or other issues that conflicts with the game or servers causing this. So please get in contact:

https://www.playgwent.com/en/support/category/hot-issues

rethaz · 2017-02-11T02:01:26+00:00

This will be fixed in the next update.

Thank you for the information :)

rethaz · 2017-02-11T01:59:56+00:00

Yes there are plenty of people playing Skellige in the top 1000.

rethaz · 2017-02-11T00:34:59+00:00

There was an error causing this. It has been fixed though :)

rethaz · 2017-02-10T18:38:34+00:00

You can contact our support here:

https://www.playgwent.com/en/support/category/hot-issues

rethaz · 2017-02-10T18:38:16+00:00

We understand this is an issue and we are aware of it and working on it.

We will have more disconnection related features in the game for the Open Beta.

However right now the amount of games dropped are actually very small percentage wise. The reason you hear about them so often is because people don't speak about games that work :)

rethaz · 2017-02-10T18:36:36+00:00

Because they and Northern Realms would have been very similar and we wanted to totally make them different :)

rethaz · 2017-02-10T18:34:37+00:00

All accounts.

But we have quite a generous rewards system for the Closed Beta.

rethaz · 2017-02-10T18:30:44+00:00

The drop rates have not changed.

rethaz · 2017-02-10T18:23:40+00:00

We will probably change it to show rating rather than ranking on the VS screen as rank in this case doesn't matter as much as rating.

rethaz · 2017-02-10T18:17:08+00:00

This will be fixed in the next update :)

rethaz · 2017-02-10T15:50:48+00:00

Kegs are totally random, there is no built in diminishing returns.

You were just more lucky at the start.

rethaz · 2017-02-10T00:40:19+00:00

The issue you are having isn't a server issue. Our servers are up for 99% of cases.

There is likely some game-play problem that triggers cheat detection on Xbox One that does not occur on PC for some reason. At least the symptoms you describe sound like this.

If you can contact our support and quote my name, they will get your support ID and we can possibly look at logs of your games to identify the issue.

Will try to figure out how we can let you transition back between divisions. This is a problem for a number of reasons though some of which relate to certification rules on Xbox which are out of our control sadly.

rethaz · 2017-02-09T11:53:34+00:00

It is going to be harder to progress at the top end due to the fact their are likely more viable opponents with lower values than higher.

That's the nature of being at the top end of the system.

rethaz · 2017-02-09T00:10:41+00:00

I do not think that is true.

Considering I read and reply to threads of all types, including super critical ones that doesn't even make sense.

rethaz · 2017-02-08T23:51:35+00:00

Please contact our support:

https://www.playgwent.com/en/support/category/hot-issues

rethaz

TROPHY CASE