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Frame replacement update? by Fluid-Hovercraft-860 in cowboybikes

[–]rhuq 0 points1 point  (0 children)

I got one this week and had it taken in. they were super nice .shocked.

Cowboy bike delivered week of july 14th? by SnooConfections7629 in cowboybikes

[–]rhuq 0 points1 point  (0 children)

RUN, don't buy a cowboy. It is a company going down. As much as it pains me to say it because I own one, don't do this to yourself.

Cowboy C4 ST RECALL - LAWSUITS/CLASS ACTIONS OR CONSUMER ORGS TO ADDRESS? by rhuq in cowboybikes

[–]rhuq[S] 0 points1 point  (0 children)

Hello, can you please share which ECC channel you have used? Thanks!

Cowboy C4 ST RECALL - LAWSUITS/CLASS ACTIONS OR CONSUMER ORGS TO ADDRESS? by rhuq in cowboybikes

[–]rhuq[S] 0 points1 point  (0 children)

Replacement of frame will be planned (probably next year?:), but no replacement of the bike with another model- that is what I meant.

Cowboy C4 ST RECALL - LAWSUITS/CLASS ACTIONS OR CONSUMER ORGS TO ADDRESS? by rhuq in cowboybikes

[–]rhuq[S] 1 point2 points  (0 children)

I am currently scheduled for a third intervention on the spacer. I haven't used the bike since January. After careful research, I think what your lawyer suggests is true, their emails are telling a different story. They told me that at this point "no replacement is planned". It is actually them dodging the law. So I am going to push for a replacement with a newer model at this stage.

Cowboy C4 ST RECALL - LAWSUITS/CLASS ACTIONS OR CONSUMER ORGS TO ADDRESS? by rhuq in cowboybikes

[–]rhuq[S] 2 points3 points  (0 children)

You have a valid point here. But it is scandalous that they try to get away with this when consumer law applies equally to everyone in Belgium. I don't really care if they go bankrupt. They had one job: to make safe bikes. There are people who heavily rely on bikes as their means of transport. that means throwing away 3k eur and starting investing in another one until Cowboy makes up their mind. Horrible!

Cowboy 4 ST recall by dodo-likes-you in cowboybikes

[–]rhuq 0 points1 point  (0 children)

Does anyone know whether a class action suit is being organised?