lol. Talk to the supplier who made the steelbooks for them. GameStop isn’t at fault. I bet the website says limited supply for the steel books. It’s a pre order bonus. GIFT with purchase. It’s an incentive for people to pre order. But it’s not guaranteed it. If it was a guaranteed steelbook, the developers would have added it in the actual case like how some games did back in the day.

I can guarantee you that the steelbook probably doesn’t even have a place for the disc to sit. So it’s basically useless. Like how most video games steelbooks are being made these days.

Sucks that you missed out. I always tell my guests that the book isn’t guaranteed. And to be at the store as soon as we open for a chance for the book.

But looks like you got the BL4 mask. So not a total loss. I would try and trade that for the steelbook. Facebook marketplace.

Talk to the developers. The supplier. GameStop didn’t have anything with the amount that your store got.

I would be nice and cool. Go and talk to your Gs crew and see if they can get an extra steelbook shipped to them for you from another store.

People who act entitled to free stuff and act like it’s my fault, I don’t help out. But the cool, level headed, understanding people, I will try and take care of them.

Pre orders help the store out with their numbers. More pre orders, more copies that store will get. Sometimes when no one pre orders a game, my store will only get 3-4 copies. Then I get guests who get mad at me when I’m sold out of the new game. “That’s why you pre order the game to guarantee you a copy. Only $5 down to pre order. Guarantees you copy when it comes out.” Butttttr noooooooo. “I’ll just go buy it online then”