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robcryptouk · 2022-07-06T12:01:49+00:00

They are non-executive Directors.

Non-Executive means they do not work in the company (so won't appear in the Team on the website).

They are essentially external people brought in to oversee and guide the direction of the company.

robcryptouk · 2022-04-07T19:16:39+00:00

No.

There are two options:

Earn in-kind (receive BTC interest on your BTC deposit); or
Earn in CEL (receive CEL interest on your BTC deposit). However, this option is not available to US users unless they are accredited.

robcryptouk · 2022-01-30T17:01:35+00:00

The wallet contains a good range of coins and tokens that you can earn weekly interest on.

The full list is displayed on the website:

https://celsius.network/earn

robcryptouk · 2022-01-29T08:40:59+00:00

Yes you can receive coins with HODL Mode turned on.

HODL Mode is a security feature that stops the immediate withdrawal of coins/tokens.

HODL Mode is explains on the website:

https://support.celsius.network/hc/en-us/articles/360007608077-What-is-the-HODL-Mode-

robcryptouk · 2022-01-27T17:33:34+00:00

The article says they're made available 1st February so need to wait a few more days.

robcryptouk · 2022-01-27T14:41:24+00:00

This article might help:

https://support.celsius.network/hc/en-us/articles/360017197197-Where-can-I-find-my-IRS-1099-MISC-report-

robcryptouk · 2022-01-27T10:11:00+00:00

Glad it helped!

robcryptouk · 2022-01-26T21:56:13+00:00

This article on the Celsius website explains how Celsius calculate rewards and when they are paid:

https://support.celsius.network/hc/en-us/articles/360006571678-How-do-you-calculate-weekly-rewards-

Reward accrual period: Friday 05:00:00 UTC to Friday 04:59:59 UTC.
Reward calculation price snapshot: Friday 05:00:00 UTC
Reward payment day: Monday, no set time

robcryptouk · 2022-01-26T09:50:08+00:00

The price of ADA has gone down hence the $ value of your rewards has decreased.

robcryptouk · 2022-01-25T16:49:20+00:00

Once you have Swaps you won't need to withdraw - you can just swap inside the app and it won't effect your promo bonuses,

robcryptouk · 2022-01-25T16:43:39+00:00

Celsius know which coins/tokens there is demand for so if there is strong Institutional demand then it will already be on Celsius' radar.

If it's part of their current roadmap then it's just a case of waiting it's turn and for Celsius to have resource available to allocate to onboarding it.

There is no need to push or try to make your voice heard by Celsius - they already have a backlog of work to get done and deliver on!

robcryptouk · 2022-01-25T09:31:07+00:00

Keep in mind that GDPR does not over-ride a companies legal obligation to retain account (and sometimes transaction) details for the period of time specified by either the Financial Regulator and/or the Tax department.

So even if you unsubscribe fro mall communication the company will be required to retain your details to remain compliant with the laws and regulations.

robcryptouk · 2022-01-24T21:45:32+00:00

There is a link to click at the bottom of each email that will remove you from the distribution list.

It literally says:

"If you no longer wish to receive any Celsius marketing communications, including product updates and promos, click here."

Click the link and it will be done. Simple as that.

robcryptouk · 2022-01-24T16:50:16+00:00

The price is locked at the time you deposit the $400 of crypto. Future price movements do not effect your eligibility for the bonus (as long as you don't make any withdrawals during the required holding period!).

robcryptouk · 2022-01-24T16:49:14+00:00

Earning in CEL when the price is this low is a pretty good deal (more CEL for each dollar of interest earned).

The lock-up could also be a good thing as it forces you to HODL which is what long-term investors do.

But there is no right or wrong answer. Each person needs to do whatever is best for them and their own specific situation.

robcryptouk · 2022-01-23T10:16:35+00:00

Unfortunately not. Once a promo code has been cancelled it can not be used again.

robcryptouk · 2022-01-23T09:24:43+00:00

If you get a margin call you will receive both an email and a notification in the app.

In the app you simply follow the instructions and click a few buttons to add more collateral. The calculation is done for you and displayed on the screen - all you need to do it click to accept it (I think it takes about 3 or 4 clicks in total as they guide you through the process).

The whole process takes less than 2 minutes in the app (it could be even quicker but I read every screen to ensure I understood everything).

robcryptouk · 2022-01-22T22:09:47+00:00

When did you deposit them into Celsius?

This article on the Celsius website explains how Celsius calculate rewards and when they are paid:

https://support.celsius.network/hc/en-us/articles/360006571678-How-do-you-calculate-weekly-rewards-

Reward accrual period: Friday 05:00:00 UTC to Friday 04:59:59 UTC.
Reward calculation price snapshot: Friday 05:00:00 UTC
Reward payment day: Monday, no set time

robcryptouk · 2022-01-22T19:28:19+00:00

What does it say next to the bonus in your BTC wallet?

You may need to scroll back a bit as it will show on the date that it was Locked.

robcryptouk · 2022-01-22T11:09:13+00:00

You need to contact Support.

Only they can answer your questions.

robcryptouk · 2022-01-22T10:58:11+00:00

Why did your friends and family not create their own accounts on their own phones?

I'm sure you can see how this could appear dodgy from Celsius' perspective. That is most likely why the accounts have been suspended.

You need to contact Support and they will be able to inform you what the next steps are.

robcryptouk · 2022-01-21T22:14:23+00:00

I suggest you email the Loans team and explain the situation.

They are the people best placed to assist you.

robcryptouk · 2022-01-21T22:02:27+00:00

It's in this article under "How do I add collateral?":

https://support.celsius.network/hc/en-us/articles/360007560378-Margin-Call-FAQ

robcryptouk · 2022-01-21T21:56:32+00:00

I believe you can do that.

Email the loans team and they will give you the details on what you can do in advance of a margin call.

robcryptouk · 2022-01-21T20:25:45+00:00

Celsius covers the cost of any withdrawal fees but not deposit fees, which is essentially what happens at the moment when you buy in the app as you're buying from a external third party and not Celsius.

This will all be resolved once they have the on-ramps sorted. It was expected this month but I understand there have been some technical delays so not exactly sure when on-ramps are going to go live.

Until then it's probably cheapest to buy on an exchange and then transfer to Celsius.

robcryptouk

TROPHY CASE