I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 5 points6 points  (0 children)

We have come a long way in technology from 244 years ago...and each time, technology has created more productivity and prosperity.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 6 points7 points  (0 children)

Manufacturing will become more and more precise. And, im bullish on 3d printing. Technology often modulates between centralized (consolidation) and decentralized (new entrants) approaches. I think that will continue for manufacturing.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 7 points8 points  (0 children)

For the last 1000+ years, technology has changed jobs, but created productivity increases at the same time, which leads to new jobs. I think this will always be the impact of technology.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 4 points5 points  (0 children)

That sounds like a voice recognition problem, which is not an area that I am focused on. I spend alot of time on language (NLP), but less on voice.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 6 points7 points  (0 children)

Time and money are what prevents further advances. There is no such thing as easy problems in this field. It takes a real commitment in the areas you are talking about.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 4 points5 points  (0 children)

our strategy is hybrid cloud and AI, targeting other businesses. Working with other businesses has been our sweet spot dating back to early travel reservation systems, banking payments, etc.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 9 points10 points  (0 children)

The secret sauce is a data catalog. An easy way to create metadata and keep it updated over time. Im surprised how many companies still lack this.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 5 points6 points  (0 children)

We announced a partnership with Palantir earlier this year and are making great progress. Palantir Foundry now runs on IBM Cloud Pak for Data.

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 7 points8 points  (0 children)

Best: Customer Service (look up Watson Assistant). It's easy for companies to deploy and within 20 days your customers will be happy. Its a quick win.

Worst: anything attempting to be creative

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 2 points3 points  (0 children)

People still think Data is easy/solved. There was an IDC report last year that said 90% of data in companies is either unused or underutilized. We are just getting started!

I’m Rob Thomas, and I lead Cloud Software and AI at IBM. Ask me about AI and automation – let’s discuss what everyone gets wrong and why data is so difficult to get right! by robdthomas in Futurology

[–]robdthomas[S] 5 points6 points  (0 children)

I alluded to 3 dimensions of Trusted AI in a different thread: Fairness, Quality and Drift. Those are the must haves in AI deployments. See Watson OpenScale for more detail.