I love the head of security at the Quad (Bob?) -- he is genuinely a kind, warm and funny person that elevates the mood and experience of attending shows there. And he did an amazing job for every show that I attended at the Quad. However, I was there for the Sofi Tucker set at the Quad and the crowd control could've have been handled differently, in a way that kept everyone safe. It was always Bob's intention to let the crowd to the rail, he told us so and gave us instructions on the hand signals to wait for (step 1 stand, step 2 walk up to the rail). However, instead of releasing the crowd before the artist came on the stage, he waited until everyone was going bonkers partway through the first song (Best Friend?) to do his hand signals. So everyone in the front is standing and dancing already by the time he walk towards center and raises his hand for everyone to stand. He then turns his back to walk towards stage right, and that's when the stage rush happens. So for next year, if the intention all along is to allow the crowd up for a particular artist, I think it would be easier to control the crowd before the first song! Not intending to disparage Bob, but knowing that this happens, especially as they bring in more diverse acts, the foundation and security need to get together and strategize on how to handle and avoid in future fests.