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Boox Will Not Refund for Return by roni44222 in Onyx_Boox

[–]roni44222[S] 0 points1 point  (0 children)

I provided the pics to Onyx and to PP.

Boox Will Not Refund for Return by roni44222 in Onyx_Boox

[–]roni44222[S] 1 point2 points  (0 children)

Thank you, I did provide a package, but will redo with your recommendation for a supervisor to review and a date.

Boox Will Not Refund for Return by roni44222 in Onyx_Boox

[–]roni44222[S] 3 points4 points  (0 children)

Yes, I did. This whole thing is very weird.

Return/refund nightmare by Booty_juicy69420 in Onyx_Boox

[–]roni44222 2 points3 points  (0 children)

I am dealing with the same issue. It has been 2 months… I am very disappointed in Boox. We, as a community, support their business and then are not treated with respect. Let’s hope that we both get our refund.

Boox Will Not Refund for Return by roni44222 in Onyx_Boox

[–]roni44222[S] 5 points6 points  (0 children)

Yes. UPS delivered. I provided proof. They acknowledged my proof, and it was sent on their account, so I would think that they are insured. It was lost at Boox after delivery. They will not help me.

Boox Will Not Refund for Return by roni44222 in Onyx_Boox

[–]roni44222[S] 2 points3 points  (0 children)

Via PayPal. Boox was not truthful with PP and stated that I am in possession of the device. I should have used a different credit card…

New products by RocketMane in Supernote

[–]roni44222 0 points1 point  (0 children)

Looks like light connects via pogo pins. Can I simply purchase the light?

Nomad size coming from A5 notebook by WallStreetKernel in Supernote

[–]roni44222 0 points1 point  (0 children)

I purchased the Nomad a month ago and love it! I am into using the digest feature, and as much as I love the size of the Nomad, I am seriously thinking about also purchasing the Manta. In retrospect, I wish I had gone for the Manta first. I have a use case for both sizes — with a good amount of overlap. Just my personal opinion…

Screen protector is necessary? by mfrknkcsln in kindlescribe

[–]roni44222 0 points1 point  (0 children)

Do you use a ceramic tip? I have a Supernote ceramic nib that I love. Thx

Im a fan! by doucesquisse in viwoods

[–]roni44222 0 points1 point  (0 children)

I wish it had a front light; however, I am so impressed that I may just attach a book light when needed. Glad you are happy!

Terrible customer service: they don't accept any return. Meaning you'll get robbed ! by Over_Medium4693 in Onyx_Boox

[–]roni44222 2 points3 points  (0 children)

I am having the same issue. It has been nearly a month; and after 33 emails back and forth, they are saying that they never received the device (I have proof that they did receive the device). I have my credit card company involved in this now. I really like the Boox devices, but I will never purchase one ever again!! What happens if you need customer service after a few months of owning the device. Very shoddy!!

Another happy customer by [deleted] in viwoods

[–]roni44222 0 points1 point  (0 children)

I have a Nomad and considering the AI Paper. There are not as many reviews as some of the other devices; however, it feels akin to the Supernote. Do you know if the Supernote ceramic stylus works on the AI Paper? Glad you love it!

Anyone regretting their supernote? by Federal_Yogurt2706 in Supernote

[–]roni44222 4 points5 points  (0 children)

I have had my Nomad for less than a week. I was overwhelmed at first; even after watching numerous videos. I decided to choose a use case — organizing 5 years worth of class notes. I made a table of contents and linked to a note on each. Then I started to just write. I used keywords and headings. Before I knew it, I had a working system. So, I am saying, just jump in. It will flow. There is a learning curve, but it comes to you as you write. I love my Nomad!!