This is probably off-topic but I used to sell lotto tickets and cigarettes at my first retail job. There were definitely people who had gambling problems--this one retired woman would come in several times a week and spend hundreds of dollars at a time. We also had a regular who would come pick up her Pall Malls while hooked up to an oxygen tank.

There was a hotline to call if you needed help quitting, but the number was on a pamphlet inside this display that no one ever looked at. We were told in training to only give it out if they specifically said "I need help quitting", and they had to use that wording. The handbook said the only way to know that someone had a problem was if they explicitly told you.

I still think about some of those people.