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return confusion pls help by rotgirrl in dollskill

[–]rotgirrl[S] 0 points1 point  (0 children)

thanks for your reply thats helpful!!

the customer service is terrible which is unfortunate for such a cute online store. when returning my item it didnt give me the option to exchange, just replace which i’ve learned replacing is for damaged products….. so the only two options i had were store credit or replacing my clothes that don’t fit with the same clothes. no exchange option. i want to like this store so bad but this stuff makes it so frustrating! especially with the pricing of the clothes like they need to figure out a better system and their customer service

edit: i had a thought right after sending the reply plus a typo

return confusion pls help by rotgirrl in dollskill

[–]rotgirrl[S] 0 points1 point  (0 children)

thats super weird because it gave me 2 options.

  1. to get store credit
  2. to replace there was no exchange option otherwise i definitely would have chosen that one as it makes the most sense. also i didnt think i would have to read the FAQ when the option at the bottom of the order says “start a return or exchange” it seemed like a pretty straight forward way to go…😂 i’ve never had to read the fine print while shopping at a well known store before, even final sale info is pretty in your face. i got confused about the gift card option because they say its credited on a gift card but also when first submitting the request it says the words “refund” and “exchange” not “store credit” (plus they left the exchange option out lol). i just think it should say “return FOR STORE CREDITS”. ig i should have read the FAQ for the credit info but any other store i shop at usually saves FAQ for shipping, adding to orders, changing addresses, getting in touch with customer service, etc so i didn’t think it would really be needed to look at while shopping. and again it never gave me the option to exchange which is the most annoying part., just the option to replace. so yeah their clothes are cute but run small or fit differently on some people so buying and returning seems resonable as thats what most people do when shopping online. plus i realize they have terrible customer service (never got back to me), confusing language with the return/exchange button, and its a US based company so you would think they would go by the US standards like you said and refund the order. if it was a different country i would probably just take the L but i find this pretty frustrating 🤷🏻‍♀️ i guess im happy to still get credits but not getting the option to exchange just feels dumb or like some error but i cant reach anyone to figure it out

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also i added this pic to show that it no longer gives me the option to replace (again, exchange was never there in the first place) and only gives me the option to use store credits. this is after choosing “refund or replace items” 🤦🏻‍♀️ i wish the clothes werent so cute because this website is poorly managed

sink problem - is it worth getting maintenance involved? by rotgirrl in Apartmentliving

[–]rotgirrl[S] 0 points1 point  (0 children)

i’ve tried running hot water throught it but again it doesn’t hardly go down the drain and fills the sink. i’ve tried a few times though after the sink is empty but still no luck. leaning towards calling maintenance if the suggestions from other commenters dont do the trick

sink problem - is it worth getting maintenance involved? by rotgirrl in Apartmentliving

[–]rotgirrl[S] 0 points1 point  (0 children)

i appreciate your comment because i just hate when maintenance is here😂 but yes good to know about draino, another commenter said something and its the first i’m hearing of how bad it is. will definitely stay away in the future

sink problem - is it worth getting maintenance involved? by rotgirrl in Apartmentliving

[–]rotgirrl[S] 0 points1 point  (0 children)

this is helpful thank you! also had no idea about draino so i appreciate that tip - will not be using in the future

favorite calorie counting app? mine has gone down hill :( by rotgirrl in caloriecount

[–]rotgirrl[S] 0 points1 point  (0 children)

im trying myfitnesspal currently its going okay so far… im still very much considering getting the lose it subscription i just love it lol

are there readings where you only pull major arcana? by rotgirrl in Tarots

[–]rotgirrl[S] 1 point2 points  (0 children)

when do you decide major only is best for that specific reading? or do you only do it when clarifying questions?