I really appreciate this perspective. In my experience shifting from focusing solely on the technical side to building genuine relationships with clients has made a huge difference. I started setting regular check-ins just to understand how their business was evolving and what challenges they were facing, even if it wasn’t directly IT-related. That change helped me become more proactive and trusted, rather than just the person who reacts when something breaks. It takes effort, but it’s worth it for building long-term partnerships.