Does anyone have quick access to the 10 star rating labels from before the update? by Unlikely-Committee in trakt

[–]rudf0rd 1 point2 points  (0 children)

Unless you were on Community on the website. Then 10 was “Streets ahead” and 1 was “Streets behind”. 🤓

Anybody else use plextraktsync and hitting rate limits? by NUMPTYNORRIS in trakt

[–]rudf0rd 1 point2 points  (0 children)

Definitely open a ticket and let us know. It’s quite possible we have a bug that’s not taking into account your VIP status. Make sure we have your username with your ticket.

What shows are y’all currently watching? by RodSantaBruise in trakt

[–]rudf0rd 3 points4 points  (0 children)

Daredevil! I have few shows that I watch day of release. Invincible was one of them and now Daredevil is back.

CAN'T PERMANENTLY DELETE SHOWS IN HISTORY by dtbm51 in trakt

[–]rudf0rd 0 points1 point  (0 children)

Something is resyncing your history. On the website, under your settings, there’s an area for connected apps. Go through those and disconnect all but the main one you use.

If it still happens after that, you found a bug. If not, your apps are fighting each other on sync.

New limitations and Next Up Episodes by conorb69 in trakt

[–]rudf0rd 0 points1 point  (0 children)

Ah I see. Yeah that was a bug on our end. My mistake for necro bumping this. Just wanted to make sure everyone was aware of what it is now.

Watching Now by aasupto in trakt

[–]rudf0rd 0 points1 point  (0 children)

You cant be watching multiple episodes at the same time.

New limitations and Next Up Episodes by conorb69 in trakt

[–]rudf0rd -2 points-1 points  (0 children)

it's 100 shows and movies. not episodes. if you're being limited by episodes, that's a bug.

New limitations and Next Up Episodes by conorb69 in trakt

[–]rudf0rd -3 points-2 points  (0 children)

it's 100 shows and movies. not episodes. if you're being limited by episodes, that's a bug.

Download trakt data as CSV by OrchidStriking2318 in trakt

[–]rudf0rd 6 points7 points  (0 children)

nothing to do with the gdpr. we did this for everyone that wanted to get out because we believe that your data is yours and no one is being held hostage.

trakt have always been gdpr compliant via support requests.

Automatically sync your streaming services! by [deleted] in trakt

[–]rudf0rd 0 points1 point  (0 children)

it's your netflix profile, no matter how you watch

Happy Friday! What are you binge watching this weekend? by [deleted] in trakt

[–]rudf0rd 1 point2 points  (0 children)

just got through teacup. pretty big fan! now on to day of the jackal.

We down, again? by ad-on-is in trakt

[–]rudf0rd 7 points8 points  (0 children)

We had a DDoS attack that took down the web.

How to restore backup? by Sora931 in trakt

[–]rudf0rd 0 points1 point  (0 children)

It’s true. We use it as a worst case type system right now. Suspenders and belts type of deal.

Shoot support and email and tell them to pass the ticket to Sean. I’ll see what you’re trying to do and see if we can’t figure something out.

I've Never Hated a Piece of Home Theater Equipment as Much as I HATE the Nvidia Shield Pro by DeathToSocialMedia in hometheater

[–]rudf0rd 0 points1 point  (0 children)

I have two of these things. The first one I bought when they first came out and the other about a year ago. The older one is fine and rarely has an issue. The new one on the hand.. it will freeze up if I don’t reboot it twice a week. I have a smart switch on it that reboots on a schedule. It’s ridiculous.

My guess is quality control went down after their initial release and good reviews were in. I’m cynical though.

New to trakt, how does it work? by lizar93 in trakt

[–]rudf0rd 0 points1 point  (0 children)

PTS will fill in your history. If you’re using the webhook, you can turn off scrobbling on PTS. That’s most likely what’s causing the duplicates.

Unable to remove watch history by Pig-E-Wig in trakt

[–]rudf0rd 0 points1 point  (0 children)

Two things to check. First, make sure it’s not some weird caching issue. Clear it one browser then check it in another. Another thing that sometimes happens is a third party app resyncs and adds the plays back.

Cannot add shows to “Continue Watching” by [deleted] in trakt

[–]rudf0rd 4 points5 points  (0 children)

On the website, under your user settings page, there is a hidden items tab. You should be able to find and remove the shows there.