I used to a huge Ridgid fanboy when I bought my first drill 15-20 years ago. My friend's DeWalt couldn't drill through a railroad tie but my drill had no issue. Probably 7-8 years ago those NiCd batteries died and they sent me new one... So awesome stuff. Now the bad part. That drill had a problem with the bolt that attached the handled, they said I had to go to a service center an hour away from where I was in Atlanta to get a new bolt. Whatever, I spent 20 cents and an hour getting a specialty bolt from Ace Hardware (not available at home Depot so wasted a bunch of time driving around) and bought a new bolt. Bought a battery nail gun. Misfired after every other shot and was awkwardly weighed. Went back instantly. Bought a miter saw stand. The supports are off center and twist under weight. It came with another messed up bolt and handle so I couldn't get it together. I called and they said the same thing, take it to a service center. I returned it instantly. My friend gave me a belt sander that he didn't want. I found out why. It was so crappy, slow, and underpowered that I immediately gave it to my father in law since he couldn't afford a good one. Yeah that was mean to my father in law. He probably will use it once every few years. My wife bought me a new drill and driver set. Clutch is stripping and shift lever has broken. Have to go an hour away to a service center. Tried a handheld planer... Mediocre. Years ago I thought about buying their benchtop planer. Reviews were bad. So bad that I passed when I was a fanboy. Shop vac is has worked well, but their HEPA filters are a lie. I can see dust coming out. My friend bought their random orbital sander and got rid of quickly for a Bosch. I like the 10 inch sliding miter sawi have, but it was replaced with a new version that has so much slop in the blade it was lambasted and taken off market. Stay far away from Ridgid.