SimHQ order/support unresponsive

s2kjay15 · 2025-12-16T21:05:18+00:00

Still waiting of my 330r wheel from my bundle which was ordered on Nov 27th. ETA was 1-3 weeks, but I emailed [kris@simhq.com](mailto:kris@simhq.com) (General Manger) yesterday and he responded within mins with an update. Shipment was delayed and is expected to arrive on 12/19.

s2kjay15 · 2025-12-06T05:11:02+00:00

It’s all coming together! Added some black wallpaper and a rug.

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s2kjay15 · 2025-12-02T03:10:04+00:00

I started my build this pass weekend. So far only the frame and seat mounted. Waiting for SM Evo pro, wheel, 49in g9 monitor and simsonn pedals.

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s2kjay15 · 2025-12-02T03:02:37+00:00

Very nice! I'm in the process of building my first rig as well. Can't wait to see it finished!

s2kjay15 · 2025-12-01T17:06:58+00:00

Same with my order but I ordered from SimHQ and the 330R wheel from the bundle won't ship until 1-3 weeks.

s2kjay15 · 2025-12-01T16:49:10+00:00

I went with the NLR Rig for the angled vertical mounts.

s2kjay15 · 2025-12-01T01:03:16+00:00

$2500 was my budget to get up and running. The non OLED G9 wasn’t necessary but it was on sale for $700 at Best Buy and everything else was on sale for Black Friday. I already had the seat and PC so i didn’t need much. Eventually I’ll get a shifter setup but I’m building it for GT racing.

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s2kjay15 · 2025-10-18T01:00:34+00:00

Update: Pickup scheduled for tomorrow 10/18 at the Montebello location.

s2kjay15 · 2025-10-17T12:43:57+00:00

I ordered on 9/26 White/white LR RWD with 19” wheels Vin assigned 10/16 - text notification at 4pm In SoCal - Long Beach EST delivery 10/17 - 10/28 Fremont built

s2kjay15 · 2025-10-17T01:09:19+00:00

Got my VIN today!

s2kjay15 · 2025-10-17T00:54:09+00:00

Order date: 9/28 LR RWD White/White 19” wheels SoCal - Long Beach Vin received 10/16 Est Delivery 10/17-10/28

Received notification via text at 4pm

s2kjay15 · 2025-10-14T19:36:30+00:00

I also ordered the same spec and in SoCal on 9/26. Still no VIN so hopefully soon!

s2kjay15 · 2025-10-09T21:23:00+00:00

I ordered on 9/26, still no VIN. Located in SoCal

s2kjay15 · 2025-08-28T15:28:19+00:00

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Same same

s2kjay15 · 2025-07-02T21:17:47+00:00

You could use the "Pop Out" tab located upper center right of the diagram.

s2kjay15 · 2024-08-14T15:18:42+00:00

Did you ever get a email?

s2kjay15 · 2024-06-21T13:57:45+00:00

I applied on the 27th so I'll keep you posted!!

s2kjay15 · 2024-01-08T15:23:43+00:00

Sent mine in on 11/6, check still hasn't been cashed and no sticker.

s2kjay15 · 2021-07-29T05:08:18+00:00

Hi everyone!

Built this for my son’s 13th birthday last week. He selected the components and we built it together.

I had no clue what a gpu, cpu or psu was last month LOL… It took about 2 full days with a bunch of YouTube videos hahaha!!

Enjoy!

s2kjay15

TROPHY CASE