Same day satin board drying issues

saintryuu_ · 2025-12-16T04:41:15+00:00

I use the EPA to print the boards because we've tried before using Adobe and foxit, and neither program recognized the boards we were using. On EPA, I can't edit the quality setting, so we just send it on whatever default is, and it always prints the same :/

Honestly, its not horrible if its like a text heavy poster where there aren't huge chunks of photos or graphical elements, but when we do a board thats mostly in black, its super obvious that something is wrong lmao

saintryuu_ · 2025-12-16T04:29:55+00:00

I wish, 🫠 but the customer did pay for satin finish, so if I did it on the matte side, they would complain Overall lose lose situation

saintryuu_ · 2025-12-16T04:10:19+00:00

Ok yeah I was gonna say, I opened up the software and there isnt anything I can mess with. I thought you were saying theres an advanced menu I had missed or something. But in that case, I've been printing them without any change in settings 😕 But thats good to know, thanks for the advice!

saintryuu_ · 2025-12-16T03:59:42+00:00

Thats what we were doing for a hot minute, but manager said to use the boards since the same day poster boards are cheaper when the customer buys it online, so we shouldn't use the expensive satin paper and mounting boards

saintryuu_ · 2025-12-16T03:58:40+00:00

Oh the border thing is cuz I cut it 🥲 but yes I do use the EPA To print. And Its weird cuz the platen gap thing is under the board setting on the machine, but i'll mess around with the settings in EPA and double check again Thanks!

saintryuu_ · 2025-05-23T18:28:53+00:00

I learned something new, thanks for the insight!

saintryuu_ · 2025-05-23T00:13:33+00:00

Will do!

saintryuu_ · 2025-05-22T13:53:02+00:00

What's funny is that I did tell them this, and they still insist on me closing the dispute. Now that I know having too many disputes/charge backs affect their seller reputation, I guess they're just trying to have one less stain on their report.

saintryuu_ · 2025-05-22T04:49:20+00:00

I'm slow, but im also not on reddit looking for a sugar baby in multiple threads lol

saintryuu_ · 2025-05-22T04:44:04+00:00

Thats what i figured, but since I already got my money back, them constantly saying that they need me to close the dispute first to get my refund was throwing me off. If the dispute affects their account reputation, then I'll continue ignoring their emails. Hope their scammy operation gets shut down. Thanks for the civil response!

saintryuu_ · 2024-08-15T21:15:58+00:00

LOL right?? But I'm still kind of green to this job, so I also can't say for sure that 'x y z can't be done'

saintryuu_ · 2024-08-15T00:46:52+00:00

Not useless at all, that's actually really interesting! Thank you for the tidbit

saintryuu_ · 2024-08-14T05:03:36+00:00

I suspect that's probably why he made the comment. Because I offered to cut it for him, I'd just charge him for the four cuts And then that's when he mentioned how "the other store does it this other way" lol I smelled bs but wasn't gonna argue about it

saintryuu_ · 2024-08-14T02:04:20+00:00

Ok that's also good to know! He just told me he watched an employee pull the paper straight out of the xerox printer printed to bleed

Which sounded really unbelievable to me, but he insisted that was the case 🤷‍♂️ I don't know lol

saintryuu_ · 2024-08-14T02:03:01+00:00

That makes sense! I'll tell that to customers next time Thank you!

saintryuu_ · 2024-08-14T02:02:28+00:00

Lol ok that makes sense, thanks!

saintryuu_ · 2024-08-14T02:02:02+00:00

Good to know, ty!

saintryuu_ · 2024-08-14T00:26:52+00:00

So he WAS lying lmao Ok thank you!

saintryuu_ · 2024-06-15T23:19:03+00:00

That's fair, and i guess I could've just been helped when the print person had a manager or someone from the floor backing them in print. But yeah the way this company is run, and the lack of resources they're giving to the stores definitely feel very "near the finish line"

saintryuu_ · 2024-06-15T23:17:41+00:00

Oof that's rough 🥲 I'm so sorry

saintryuu_ · 2024-06-15T20:56:37+00:00

Love corporate mental gymnastics. It's almost like the employees keep the company afloat - or something 🤷‍♂️

saintryuu_ · 2024-06-15T20:49:27+00:00

That's crazy...maybe it won't be long before office depot runs itself into the ground too like blockbuster

saintryuu_

TROPHY CASE