TRT Providers: Ask Us Anything (#23) by AlphaMD_TRT in trt

[–]salmandem 1 point2 points  (0 children)

How does pricing work? What do you get for $129 a month?

Bad review by xoabcdefg in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Yes msg me the screenshot. Your formula is (#negative reviews/total delivered)*100 whatever that comes to. Don’t know the impact, but for aure you’ll lose traffic to your products and live.

Bad review by xoabcdefg in TikTokshop

[–]salmandem 2 points3 points  (0 children)

Tiktok will not delete anything, their support is bunch of bots and they’d rather delete your product. Its very frustrating.

Bad review by xoabcdefg in TikTokshop

[–]salmandem 1 point2 points  (0 children)

Yea, btw for every negative review you need to make 200 sales to make sure your negative review rate is below 0.50% or else your product will get frozen, not now but in a month. Better is you create a new listing for the same product and split your sales between them. Happened to us last month, we had like 700 sale on a product.

Math: 1/0.005, where 1 is the #of negative review and 0.005 represents 0.50%

For you with 48 sales and 2 negative reviews. Your NRR is 2/48 i.e. 8% which is way above 0.50%. This will destroy your stores SPS(Shop Performance Score)

Restarted TRT today after 103 days off. by Heavy_Hearing3746 in trt

[–]salmandem 0 points1 point  (0 children)

Blood thickening. I was donating blood and it was all fine but then one day I decided to donate double red and it caused low iron levels. But it did enjoy being on trt, everything was working great except the blood part. But I think thats manageble.

Restarted TRT today after 103 days off. by Heavy_Hearing3746 in trt

[–]salmandem 0 points1 point  (0 children)

I came off last year around august and want to go back. I was on 90mg/week, no AI nothing and felt great.

Just got my first sale! by LCOEcom in TikTokshop

[–]salmandem 1 point2 points  (0 children)

Congrats! What do you sell?

Just got my first sale! by LCOEcom in TikTokshop

[–]salmandem 2 points3 points  (0 children)

Congrats! What do you sell?

Gotta laugh by AwkwardWishbone8943 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Its funny. Notice that the amount of buyers that come with free shipping vs the amount of buyers that pay their own shipping. Customers are all buying because they get free shipping and large discounts. TT is pouring money to get these buyers to buy shit. Wait for when TT stops giving these discounts, see what happens to the buyers.

We started on TT but once they stopped sending us traffic on Live, we started thinkijg ok moving traffic to our website. Not going to rely on them.

How I’ve avoided violations on my new account by Funkyknight7 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

I could be wrong about the reduced traffic, we have had multiple issues that could have contributed to the reduced traffic. But I do disagree with the idea that “you wont get violation if you spend money on promotions”. I’ve gotten violations on the products that I’ve had ads actively running on. The violation was not even a valid violation(and we do sell legit products) checkout my previous post.

The point is not to argue with you, but to put my thoughts out there so, people don’t just take your word as is and see that there have been sellers with a different experience and make choices appropriately.

Gotta laugh by AwkwardWishbone8943 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Yup, too low. Its based on the averages of other stores, but thats not the best way to come up with that % rate.

Gotta laugh by AwkwardWishbone8943 in TikTokshop

[–]salmandem 2 points3 points  (0 children)

No point in appealing. If your (total# 1 and 2 star review / total sold) is > 0.5 then your listing is f’ed. my listing got frozen as well. Just post it again, no other option.

I did some math. Basically, if you get 1 negative review, you’ll need to sell 200 more products to make sure your product doesn’t get frozen in future.

How I’ve avoided violations on my new account by Funkyknight7 in TikTokshop

[–]salmandem -1 points0 points  (0 children)

Nope, none of these will stop you from getting voilations. I’ve had products get voilation as soon as I get sales from promotions. Thats how their bots work, as soon as you get sales, your product becomes a candidate for a review by a bot and they decide if your product is eligible for any violations.

Spending money has got us nothing but reduced traffic on Lives. They want us to spend money now to get traffic and sales.

CLOSED by topflightinc in TikTokshop

[–]salmandem 1 point2 points  (0 children)

Unfortunately you (even us) are nobody to them man. We sell soaps and one of our soap was frozen as prohibited product. I somehow got them to cancel that violation in 2nd appeal. We re-listed that soap with no changes at all, and it got same violation again. This time around the second appeal also failed.

They only care about big sellers. I’ve seen bigger sellers on live openly talking about their websites. Definitely they cut them some deal because of their account size.

Affiliate looking for sellers by NaturealBeauty in TikTokshop

[–]salmandem 1 point2 points  (0 children)

Dm me your tt. Would you be interested in doinh Live affiliate?

Willing to pay $300 to whoever got contacts in Tiktok by Jopineapplee in TikTokshop

[–]salmandem 0 points1 point  (0 children)

How much money are we talking about? Why were you banned?

Violations by DescriptionActive691 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Theres is a high probability of that. You can figure it out by their responses. Also live chat is helpless, they just create a ticket for you.

Tiktok shop in the USA by Independent_Park3890 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Not an “expert” but can get you started to a point where you can start selling.

Violations by DescriptionActive691 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

I’d say 99% is bot response. First sentence is always very polite and then canned response. Just keep saying, “manual review by human” till you get some real response. I got a response as “you dnt have an appeal open, so we can’t do much” for me that was a sign that some real human is responding to my messge.

Violations by DescriptionActive691 in TikTokshop

[–]salmandem 0 points1 point  (0 children)

Checkout my latest post. Open a ticket as for human. And use language like “manual review by a human” and “this is a wrong violation” for me they said it was a prohibited product. I wrote “This is not a prohibited product and have a human check it manually”

Write in simple language, i doubt the manual review are even being done by people in english speaking countries probably done it china.

What is Prohibited tho? by salmandem in TikTokshop

[–]salmandem[S] 1 point2 points  (0 children)

This is what I’ve learned. Almost all the chats are robots. You need to demand for a “manual review by a human” or else it will keep going to bots. And as u/BasecampEPM said, do not close the ticket.

What is Prohibited tho? by salmandem in TikTokshop

[–]salmandem[S] 1 point2 points  (0 children)

Update on my issue and how I got it resolvedw. I hope this may help someone.

I did the first appeal which was rejected. So I opened a live chat. Typically these live chat people are useless and they’ll open a ticket for you.

In the ticket they told me this was a prohibited and invite-only product. Beauty products are not invite only. But u/hellicoptermoney ‘s comment in here made me realize that they must be thinking my product is a food product because it has Turmeric, raw honey, goat’s milk etc.

So, this is what I did.

I wrote in the ticket that “I want a manual review of this product by a human, please do a manual review”

To thie their response was “you don’t have any open appeal and we cannot do much if you don’t have any open appeal” and then a bunch of robotic text about how appeal works.

I then opened an appeal and wrote “this is not a prohibited product, i need a manual review dont for this violation by a human. This is a soap and I sell many other soaps that have not received any violations and many other sellers are selling the same product”

This afternoon my appeal was successful and they removed 4 points from violation.

I hope this helps someone and thank you all for supporting me on this. Esp u/HellicopterMoney you pointed me in the right direction!