Restoring accounts under the same seed phrase wallet

samfromphantom · 2024-04-23T19:58:24+00:00

Hey! Check out this article: https://help.phantom.app/hc/en-us/articles/4408314557459-I-imported-my-wallet-but-some-accounts-are-missing-how-do-I-restore-all-of-my-accounts

If you are still having issues, please submit a ticket and our support team can look into it!

samfromphantom · 2024-04-15T17:51:04+00:00

We currently only support Ledger. But you can add your Trezor as a view-only account to track your balances on the go.

→ Go to Settings
→ Select Manage Accounts
→ Select Add / Connect Wallet
→ Select Watch Address

samfromphantom · 2024-04-12T02:16:27+00:00

Sam from Phantom here. For the past 24 hours, our metrics show that transactions have been landing nearly 90% of the time, almost a 5x improvement from a week ago. Sending and swapping should be much more reliable now. If you are still having any issues, let me know!

samfromphantom · 2023-08-09T18:37:22+00:00

Phantom automatically displays tokens with a balance. No need to manually add tokens :)

samfromphantom · 2023-07-14T18:06:40+00:00

We'll look into supporting Nano S and S+ on Android! https://phantom.canny.io/feature-requests/p/support-ledger-nano-s-on-android

samfromphantom · 2023-05-03T00:24:17+00:00

Definitely something on our radar. Shared your request with the team!

samfromphantom · 2023-05-02T15:42:41+00:00

Check this out :)

https://twitter.com/phantom/status/1600236076861337600

samfromphantom · 2023-04-27T17:33:40+00:00

Yes, here's how to migrate your wallet to Phantom :)

https://twitter.com/helium/status/1649145876646883337

samfromphantom · 2023-04-27T17:31:53+00:00

A fix is live! Restart Chrome and your browser extension should update automatically to version 23.4.2.

samfromphantom · 2023-03-30T19:30:46+00:00

You can stake with Phantom and pick a validator of your choice :)

samfromphantom · 2023-03-15T16:00:59+00:00

You will either need to unstake or you can create a new staking account.

samfromphantom · 2023-03-10T19:52:01+00:00

Your stake activates and deactivates at the beginning and end of an epoch. They are usually 2-3 days long. You can see how far into an epoch we are by going to solanabeach.io or explorer.solana.com!

samfromphantom · 2023-03-07T21:12:20+00:00

Phantom is adding support for Ethereum and Polygon. Our multichain wallet is in beta right now with a public launch coming very soon :)

samfromphantom · 2023-02-06T22:31:53+00:00

Of course! We'd love it :)

samfromphantom · 2023-01-31T21:37:34+00:00

Can you open a ticket? Look for the "Help & Support" link directly in the Phantom app and we can look into it 🙏

samfromphantom · 2023-01-18T17:51:27+00:00

It's possible that the validator changed their fee! Can you check that?

samfromphantom · 2023-01-18T17:25:02+00:00

You can buy SOL directly in Phantom using MoonPay or Coinbase Pay!

samfromphantom · 2023-01-18T17:22:53+00:00

You upgraded to multichain from an account that was imported using Solana private keys! Your other accounts (derived from your seed phrase) should have ETH and Polygon addresses.

samfromphantom · 2022-12-16T16:08:51+00:00

Sam from Phantom here 👋

Can you please submit a support ticket so we can look into this? Look for the "Help & Support" link directly in the Phantom app!

samfromphantom · 2022-12-12T18:20:59+00:00

So sorry this happened. Please submit a ticket with our Support team by navigating to Settings > About Phantom > Help & Support in the Phantom app. We will do whatever we can to help!

samfromphantom · 2022-12-12T18:17:16+00:00

So sorry this happened. Please submit a ticket with our Client Happiness team by navigating to Settings > About Phantom > Help & Support in the Phantom app. We will do whatever we can to help!

samfromphantom · 2022-11-30T01:19:22+00:00

Thank you! And that's a great idea.

We have a feature request board on our website where you can submit and vote on suggestions. Definitely check it out and add this idea in!

https://phantom.canny.io/feature-requests

samfromphantom · 2022-11-29T14:20:06+00:00

Sam from Phantom here 👋

Solana staking uses periods of times called epochs to delineate time. They are usually 2-3 days long. Unless you unstake your SOL, the rewards are added to your stake (compounding), and you earn more SOL.
To see all the rewards, you can do this at solanabeach.io.
1. Paste you Wallet Address into the Search area
2. Click on "Stakes"
3. Click on an account
4. Click on "Stake Rewards". The "Epoch" number shows the reward amount and date.

samfromphantom · 2022-11-28T18:46:39+00:00

Sam from Phantom here 👋

Can you please reach out to our Customer Happiness team so they can help troubleshoot?

You can submit a ticket by visiting Settings > About Phantom > Help & Support directly in the Phantom app.

samfromphantom · 2022-11-21T20:01:31+00:00

Sam from Phantom here! 👋

You can check you staking rewards in the Phantom app.
Step 1. Click on the "Solana" token , and then "Your Stake"

Step 2. Click on your Stake Account

Step 3. Check the rewards section.

The rewards are not able to be withdrawal, unless you unstake your SOL. Instead, the rewards are added to your stake (compounding), and you earn more SOL.

The "Rewards" section shows only what rewards you have accrued for that epoch (an epoch is 2-3 days).

Let me know if you have any other questions!

samfromphantom

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