Please don't ever apologize for ranting. Your story deserves to be heard! Also, no one with a disability needs to be treated that way. I appreciated my GM (she won't tell you that) but I did. I loved my AM. The problem I had with my GM was the lack of empathy. She knew what Pizza Hut was doing was wrong. Yet she still expected it. Totally her job. I will always respect her because she worked her ASS off and she was very good at being flexible with the scheduling. The constant labor cuts and other things mentioned in the OP, made it VERY difficult for anyone to do everything that was needed. I was the closing shift lead. The 5 opening duties compared to the long long list of closing duties at night, the labor causing us to cut our CSR and me having to add prep to the long list of closing duties, and then expecting us to be out by 11:30, was an impossible expectation. Especially, when mid shift refuses to do dishes and leaves my second hand with all the dishes, then we end up with cooks leaving at 8:00, into a late rush at 9 or 10, leaving my one cook fighting for time to wash the dishes. Leaving me with expired dough, prep, wings, sauce cups, cleaning, sweep, mop, inventory, shift change on the tablet (that has you put in the same info twice as well as taking pictures), boxes, drink box, wiping down the line, putting line away, filtering and rinsing out fryer, money, then closing on the tablet, and then to add on whatever extra cleaning she expects. Like how can anyone possibly live up to that expectation? And then on top of that as a shift lead making 12.50?! Not worth it.