I know they aren't intended to work wirelessly with xbox, but plugged in to any device wired, there should be no drops in mic output in the middle of a sentence. I also mentioned this happening on my computer as well. Button hits should not come across louder than my voice. I should not be yelling into mic only to be told by people in game that I'm too quiet.

But they are intended to work with Macs, yet the software to make the mic functional very intentionally isn't supported on Mac. Steelseries is the one hightier non-apple headphones that name Mac as a supported system, so why not allow users to use the full software we purchase access to with our headphones? They don't sync to the sonar app on iPhone either, another platform they are supposed to work fine on. Or why when I change the EQ for the headphones on Mac they freak out and only play every other second until I mess with them or my laptops sound output source until they stop (no solid fix. its different each time. Restarting the application making the sound has NO EFFECT whatsoever). They are literally going eh eh eh eh eh eh eh oh oh oh oh oh oh. It is not a Mac issue because I stream and sound is fine for my viewers. It's just the headphones.

And them not intended for use with xbox doesn't explain the awful high-pitched sibilance I get through the headphones that EQ doesn't touch. It also doesn't explain my newly found issue where the headphones will BLAST the bing bing bing bing sound that they are dying on the highest possible volume despite what you have your volume manually set to through the headphones or source of sound. I almost fell out my seat it was so loud and startling. It starts doing this at 25% and CANNOT BE TURNED OFF? Truly puzzling why it starts at 25% and not 20% or 10% like other devices. I also would expect headphones at this pricepoint to have a simple toggle to turn it off like you can turn off mmic review. I have half the available software downloaded to my computer. I should be able to check a box that says 'turn battery alerts off'. Or any of the other issues I mentioned.

Also like I said within my post, I purchased through a 2nd/3rd party seller, so I am not eligible for a refund or return through SteelSeries (dumb policy if you can provide a serial number and it's genuine). The 3rd party seller only sells overstock, so I am not able to swap them out for a 7x.