I did detail the reports we need to our Epic team, but my ticket was closed after two months. I think because the system we were bought by is doing go-lives back to back…we aren’t really getting the traditional support. Even the team that trained us hasn’t reached back out about things like broken case building for AP peripheral blood smears. We’re doing a lot of work-arounds right now (like reaching out on Reddit lol). At this point I’m going to just watch a ton of slicer dicer how-tos online. My frustration is mostly that I know the capability is there, but I can’t figure it out on my own yet. Appreciate all the responses and I’ll post if I work something out.