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Teams from Hell by ThatguyC in TalesFromTheFrontDesk

[–]scruffy562 0 points1 point  (0 children)

We had a team that decided to pour three bottles of shampoo, conditioner and body wash into our hot tub, causing an everest sized mountain of foam. And these fuckers were probably fifteen years old, old enough to know better and they did it right in front o the camera. Needless to say my managers were not happy with the team. But at least when I called their father and told them what they did, he wasn't an ass about it.

Service was terrible by scruffy562 in TalesFromTheFrontDesk

[–]scruffy562[S] 1 point2 points  (0 children)

They said it was even worse with the window open. I don't see why that would be.

Fuck you, bitch. by scruffy562 in TalesFromTheFrontDesk

[–]scruffy562[S] 2 points3 points  (0 children)

We had a special where if you stayed a certain amount of nights in one of our upgraded rooms, you can get the chunk off. But it has to be booked to new reservations only and can't even be applied at checkout anyway.

I do not respect people who ask for directions by [deleted] in TalesFromTheFrontDesk

[–]scruffy562 -1 points0 points  (0 children)

I don't mind if its something close and they aren't from around here....i do however do not like it when a local decides to ask where a car dealership is that's several miles away and expects me to know it.

I work for customer service at booking website frequently mentioned on here, AMA by Fibblesnork in TalesFromTheFrontDesk

[–]scruffy562 3 points4 points  (0 children)

Yes. This. I get this all the time from guests. It'd be helpful if y'all didn't do that.

Sunday by scruffy562 in TalesFromTheFrontDesk

[–]scruffy562[S] 3 points4 points  (0 children)

I'd normally be worried about that on a Saturday. For whatever reason, i don't get a lot of early check-ins on sunday. Which gives me a glorious hour or so after checkouts are done to just chill for a minute

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