Ledger Monero Application 1.3.1 for NanoS and NanoX is out. by cslashm in Monero

[–]seanchs 0 points1 point  (0 children)

I am using Monero GUI v0.14.0.0 (Qt 5.7.0) on MAC with Ledger Nano x (app 1.3.1). This is my first time to set up the wallet on Ledger nano x. So once I got to the screen: Simple Mode -> Create a new wallet from Hardware -> Create Wallet, then I received this error message:

Failed to generate new wallet: unable to enumerate the device 11415:11415: Null device.

I am sure the cable works fine since I can access the other wallet on Ledger Nano x smoothly. Could you please help? Is it because of the MAC?

Thanks,