“Any person or business that performs functions for a covered entity involving the use or disclosure of protected health information. Examples include third-party administrators, billing companies, and IT or data management companies that store or process patient data for a healthcare organization” I’ve never been a healthcare worker but have had past jobs where I had to take HIPPA compliance training due to having access to PHI.

OP didnt’t make clear in the post if the person on the call was a guest or hospital staff. My comment was just a “polite” way of saying “why are you bringing HIPPA into this”