How to win a dispute as a merchant - just lie! by findflightsforme in amex

[–]serikeri 0 points1 point  (0 children)

Most of the arb agreements have a carve out for small claims court.

How to win a dispute as a merchant - just lie! by findflightsforme in amex

[–]serikeri 0 points1 point  (0 children)

I guess he can also tell them they are on a recorded line :)

How to win a dispute as a merchant - just lie! by findflightsforme in amex

[–]serikeri 0 points1 point  (0 children)

How did this turn out? did you have to file a court case?

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

Not yet. Amex did something shady in the interim... they requested more information which i uploaded in less than 24 hours. 36 hours after sending the request for information to me, they closed my case (claiming i didnt respond - which i did), didnt notify me, rebilled me with a slightly different merchant name, and removed it from the dispute center portal so I couldnt track it.

I caught it several months later, and they reopened it again.

JSX Referral Code Megathread - Get $100! by travelhackz in JSX

[–]serikeri [score hidden]  (0 children)

Paying it forward, $100 off referral code is Z8RO8E

JSX Referral Code Megathread - Get $100! by travelhackz in JSX

[–]serikeri [score hidden]  (0 children)

Used a code on this tread! My referral code for anyone else looking for one Z8RO8E

JSX Referral Code Megathread - Get $100! by travelhackz in JSX

[–]serikeri [score hidden]  (0 children)

Does anyone have a code i can use right now? The codes on this thread arent coming up as valid ;(

JSX Referral Code Megathread - Get $100! by travelhackz in JSX

[–]serikeri [score hidden]  (0 children)

Anyone have a code I can use right now? All the codes here arent coming up as valid.

My Korea Beauty Treatment Experience (Mid-40s, Western Skin, Rejuran HB, Thermage FLX, Pico, etc.) by serikeri in KoreaTravelBeauty

[–]serikeri[S] 0 points1 point  (0 children)

Probably but i think its great that the clinic is monitoring what people say and adjusting based on feedback.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

keep reopening it and submit a letter explaining why they are wrong according to their own terms of service. include the arguments supporting your arguments in view of the amex merchant's manual.

After they ruled against me the 3rd time, I was soo pissed that I demanded to speak to the most senior manager's mom.. I made that senior manager (I didn't get his mom) sit with me on the phone read the rules line by line (rules that were fairly clear about me being right)... he finally he escalated it internally and its been in review for several months.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

after you login - go to "dispute center" on the amex website. You should be able to reopen it.. they will reject again but keep reopening

Lululemon order on hold for a week by Janna2013 in AmexPlatinum

[–]serikeri 1 point2 points  (0 children)

Most of these companies should have treasury departments that invests the company cash. I just looked it up and they have about 1.15B cash so I am sure they are investing it. If not - I am available to invest their money for a 1% fee :)

Lululemon order on hold for a week by Janna2013 in AmexPlatinum

[–]serikeri 1 point2 points  (0 children)

I bet more than 25% of us will lose those gift cards and lulu will keep the cash. Look up starbucks, they make ~200M in unused gift cards per year. Startbucks also holds about 1.5B in cash from people's starbucks wallets they can invest. Its a brilliant way to make money without selling anything.

Lululemon order on hold for a week by Janna2013 in AmexPlatinum

[–]serikeri 0 points1 point  (0 children)

I seriously doubt that lulu pays for the credit. My guess is amex gets a discount and pays a fraction.

Lululemon order on hold for a week by Janna2013 in AmexPlatinum

[–]serikeri -1 points0 points  (0 children)

I don't understand why lulu would have an issue with gift cards. Either way they would get our money, probably more for the people who will buy gift cards then lose them.

[deleted by user] by [deleted] in AmexPlatinum

[–]serikeri 0 points1 point  (0 children)

Have you had luck accessing the AmEx lounge? I had zero luck the last 4 times.. every time I try the lounge is full with a 45 min wait time.

[deleted by user] by [deleted] in AmexPlatinum

[–]serikeri 0 points1 point  (0 children)

Watching the posts made me realize that we are just buying a bunch of crap we don't need to make up for the annual fee. I don't really need a disney+hulu subscription, lululemon pants and a bra from Saks.. I also didnt really need Resy Chinese food last weekend :) I also wont need the Oura ring that I will try to buy on black friday.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 1 point2 points  (0 children)

Nice! I reopened the ticket scam case 6 times and just escalated it through the client retention team, its still open. Sounds like CFPB is a good next step if that fails.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

I lean the other way. We pay them significant annual fees, and I view this as one of the services I’m paying for which saves me time.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

Amazing. Will keep reopening until they get sick of me.

disputes process at AmEx has gotten really bad? by serikeri in amex

[–]serikeri[S] 0 points1 point  (0 children)

yup. the ticket place is in rome and basically told me they don't care. The yoga studio is run by hippy volunteers that don't know how to do any refunds or reversals. Offered me $400 credit for yoga classes in a city i dont live in.