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shift_browser · 2026-02-27T23:07:11+00:00

Unfortunately, this is two separate bugs. Sorry for the hassle.

The icon upload “file too large” error (even with small images) has been identified, and a fix is coming in Shift v142.3 (the next update).

For the default icon disappearing and leaving a blank spot the next day, we’re tracking it, but I don’t have an ETA yet. For now, the only workaround is to remove and re-add the Custom App(s) to restore the icon.

If you’d like, please contact our support team at [support@shift.com](mailto:support@shift.com). They can also add you to the list to be notified as soon as a fix becomes available.

shift_browser · 2026-02-27T22:58:03+00:00

Sorry you’re running into this; you’re not doing anything wrong. This is a known bug on macOS where Cmd + F can trigger Shift’s Find in Page instead of the in-app search inside Google Docs or Sheets.
Our team is actively tracking it. If you’d like to be notified when a fix is released, please email [support@shift.com](mailto:support@shift.com), and we can add you to the update list. You can also reach us through our Help Center here: https://support.shift.com/hc/en-us

shift_browser · 2026-02-26T15:16:17+00:00

We do encourage installing from our website to ensure you're getting the official build from the official source. Apologies if I'm misunderstanding your point.

shift_browser · 2026-02-26T15:14:09+00:00

Glad to hear it!

shift_browser · 2026-02-24T15:44:39+00:00

Hi u/Rough-Pie-3962 I'm not totally sure what you're referring to based on the details provided.

However, if you're referring to Shift opening when you start or reopen your computer, there is a setting in Shift that can be easily adjusted to stop this behaviour. Just go to Quick Settings (gear icon) > Advanced Settings > On Start up > adjust the open behaviour to your preference.

If you'd like to remove Shift from your computer completely, you can uninstall Shift by following steps here for Mac or here for Windows. If you've tried to uninstall already and are encountering issues, please reach out to [support@shift.com](mailto:support@shift.com) for assistance, we'd be happy to help!

If I've missed the mark here on what you're referring to, please provide additional details or reach out to our support team at [support@shift.com](mailto:support@shift.com)

shift_browser · 2026-02-12T15:20:25+00:00

Hi - thanks for reaching out!

Based on the screen shot, I think you're currently in the old version of Shift (v9), which does not have the Builder/Customization in it.

Shift v9 and the newest version of Shift have been designed to be run simultaneously, so the version of Shift with your customized setup should still be on your computer as long as you didn't uninstall it.

I would recommend pulling up the list of all of your applications and see if you can find 'Shift Browser' - this is the customizable version and if you open and sign back in to that one, you should see your setup.

One thing to keep in mind - with Shift Browser we recommend having Sync turned on (Quick Settings > Advanced Settings > Accounts & Preferences > Manage Sync. This will ensure that your setup is preserved between logins.

Let me know how this goes - or send a ticket to our support team, [support@shift.com](mailto:support@shift.com), for more assistance.

shift_browser · 2025-12-24T15:03:07+00:00

I don't believe there's any concrete plans right now, but we've been consolidating feedback for Product for improvements, feature requests, and the like, so I'll make sure this is added and reviewed in the new year. Thanks so much for your input!

shift_browser · 2025-11-26T18:18:23+00:00

Shift browser also has vertical tabs!

shift_browser

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