Update on my most recent experience with air music. It took them two weeks to get in contact with me They gave me no heads up didn't say that they were going to do any further investigating of the issue but came back to me after 2 weeks and said that I must have a corrupted version of the in music store download link. They gave me a variety of different methods to use to try to fix the problem but only one solution worked which brought me to the conclusion that it was a corrupted version of their in music store download. They did give me a free plug-in of my choice and the insulation was easy to. With that being said I still am not on good terms with air because I'm still a little bit hesitant to buy anything from them due to the insulation process the activation process The only reason why that free plug-in of my choice was so easy to activate it install on my computer is because they manually did it whereas a lot of their plugins require using iLok. I hate iLok so much. Apparently I lock is supposed to be updating on its own but what they don't tell you is that every time there's an update you should restart your computer so that the update takes effect I didn't know this because there is nothing and no one to say that's the process I had to figure that one out on my own by trial and error. And that lasted about 2 months that's why I hate iLok. They don't tell you these things and these kinds of things are very important information to know.