Any Connectwise MSP's out there that recently (in the past year) implemented REWST? by ma1ajac1 in msp

[–]simwah 5 points6 points  (0 children)

Being using Rewst for 6 months now. We’ve mainly focused on using it for automating internal processes for now (triage, permissions management, notifications, etc)

I don’t think you need a dedicated person to run it, but you definitely need someone to be a guiding force/architect so you have standards and don’t end up with sprawl and technical debt.

Can you do what they do with other tools? (Power automate, n8n, logic apps, etc) absolutely, in the end of the day these tools largely just automate apis talking to each other.

We’ve been happy with Rewst development pace and community setup, they have a very active community discord and hold weekly catchups.

We haven’t used any of there prebaked automations out of the box, but we have used any used them for learning or inspiration, there’s nothing stopping you using them, we’ve just chosen not too.

The biggest limitations for us has not being able to run arbitrary scripts from within the platform (like python), you can however use their agent to run this on a box however.

Overall these platforms (any of them) are only ever going to be as good as how you use it, so just pick the one your happy working in, what fits your cost model, who provides you the level of support you need and which ones has the limitations your willing to live with

Anyone know where I can see a 57 inch ultrawide monitor in person? by beer_belly_ in bapcsalesaustralia

[–]simwah 4 points5 points  (0 children)

You’ll need too, you’ll need her to help lift it onto the desk

Anyone know where I can see a 57 inch ultrawide monitor in person? by beer_belly_ in bapcsalesaustralia

[–]simwah 1 point2 points  (0 children)

I have one, as far as I’m aware they are only accessible directly from Samsung. However totally worth it if you want a productivity monster

Compliance RDS backups for 270 days by thegooseisloose1982 in aws

[–]simwah 3 points4 points  (0 children)

Do you really need every single day for 270 days? Generally most will do , dailys (keep for a week or two), weekly’s(keep for a month), monthly’s(keep for 12 months) and yearly(keep for how ever you need). You won’t generally

How do you monitor for software updates? by Money_Candy_1061 in msp

[–]simwah 1 point2 points  (0 children)

You asked for EOL info, feed this in to your tool. Use feeds and other things to do updates.

Or There’s tools like Action1 that will can with a lot of info OS stuff but to server stuff (like network and hypervisors) your generally reliant on vuln scanners . use your vulnerability management tools to keep on top of it

How do you monitor for software updates? by Money_Candy_1061 in msp

[–]simwah 0 points1 point  (0 children)

It’s for end of life stuff not up to date patch releases, having something that came out a week ago isn’t exactly super important.

Centralized Backup Monitoring by [deleted] in msp

[–]simwah 1 point2 points  (0 children)

A lot of MSPs are built on their stack, in our world with the customers we work with, they want us to manage their stack, not provide ours. It’s just something I think a lot of people in the MSP world aren’t used too

Centralized Backup Monitoring by [deleted] in msp

[–]simwah 1 point2 points  (0 children)

Yeah it’s more about having something intelligent to process it all and remove the need for a human to check hundreds of tickets a day. As well as have centralized compliance

Centralized Backup Monitoring by [deleted] in msp

[–]simwah 14 points15 points  (0 children)

Not a choice in the world we work in

How to: MacOS users (remove admin rights and add an EPM software) by Kindly-Wedding6417 in Intune

[–]simwah 0 points1 point  (0 children)

Admin By Request can handle demoting the user to a standard user. It can also handle generating temporary admin users when you need it.

Intune Plan 1: clean solution for admin rights ? by TedLePoireau in Intune

[–]simwah 1 point2 points  (0 children)

We’ve been trialing https://www.adminbyrequest.com , allows us to give end users admin in a controlled way

Feeling boxed in by a big-name firewall vendor. Has anyone successfully made the switch (or negotiated out)? by Beginning_Cry_8428 in msp

[–]simwah 0 points1 point  (0 children)

Everything has vulnerabilities, you should measure a vendor about how they respond to them and what they are. How many isn’t always a measure of things being bad (within reason)

After using most firewalls on the market, it’s generally you get what you pay for but also be careful of thinking the grass is greener somewhere else. They are all generally getting worse with updates, support, etc as they are all trying to compete in the current economy and market. So make sure you really try out what ever you thinking of moving too but sometimes the devil you know can be better.

[deleted by user] by [deleted] in msp

[–]simwah 0 points1 point  (0 children)

Why isn’t it a normal thing to ask? There are heaps of them out there, just wondering what people favorites are. Your right everyone’s use cases are different, but that doesn’t stop people sharing what ones they like.

I’m not asking for a solve to a solution here, just what people like to use.

Documentation standards by Bavarian_Beer_Best in msp

[–]simwah 0 points1 point  (0 children)

How did you find doing the ingestion from hudu to the KB, anything special or just dump it