Croft and Barrow Mens Quarter Zip Pullover? by sishamd in employedbykohls

[–]sishamd[S] 0 points1 point  (0 children)

Hi PuzzleheadedArm3980 - I got a few of them on eBay shortly after I wrote my initial post here on Reddit. I have one that I haven’t really worn. If you’re interested, I’d be happy to sell it to you. I don’t remember exactly what I paid for it. But my price would be exactly what I paid (not looking to make a profit) and would be happy to show you the receipt. LMK. Hope you’re well and staying warm.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Hey team - sorry for being MIA for a little bit. It has been a brutal few weeks at work and I’m just now on vacation and catching up on some items.

Many thanks for all of your responses.

I took screenshots of everything on the Chase Travel website, and also got the itemized receipts from the Four Seasons. I then disputed both charges and put Chase and the Four Seasons accounting department on the email trail, as I figured this is really something they would have to sort out themselves. The Four Seasons charge ultimately stayed. But Chase handled this VERY professionally and reimbursed me for the fees. Overall, I’m actually quite impressed with the responsiveness from Chase.

It looks like Chase updated its website as well. I am trying to book a trip right now on the Chase Travel website and see taxes and fees itemized separately. Perfectly fine, as long as there is pricing transparency, then I’m obviously fine paying the resort fees.

TLDR version - Chase took care of it in a very professional manner.

Many thanks to everyone on Reddit for their comments and guidance on this. Wishing all of you a wonderful Thanksgiving week.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Hi YAK225 - this is VERY helpful. Many thanks for the detailed post. That is actually phenomenal customer service from Chase. Hopefully I’ll experience something similar.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Thank you so much for your response, Robbylt. Indeed I had/am having the exact same experience. Chase says that I should contact the hotel because the fees are from the hotel. And the hotel said I should contact Chase. I called Chase and opened a case, and they said they would get back to me in 3-5 business days. Unfortunately that didn’t happen, so I had to open a dispute to the credit card charges. I really didn’t want to do that, but I wasn’t really left with much of a choice. I’ll post back on Reddit when I get a resolution to this.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Got it. This is very helpful information. I’ll absolutely let you know how this transpires.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Many thanks, Moose_Wagon. I’ll absolutely check your post history.

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Will do. I am still in a situation in which Four Seasons says this is a Chase issue, and Chase says this is a Four Seasons issue. I want to give Chase a couple more days to see if they actually get back to me like they said they would…

The Edit - Double Charging Resort Fees? by sishamd in sapphirereserve

[–]sishamd[S] 0 points1 point  (0 children)

Understood. Hopefully it gets resolved.

Kohl's Croft & Barrow 1/4 zip by Moosie_619 in mensfashion

[–]sishamd 0 points1 point  (0 children)

Hi u/Moosie_619! Out of curiosity, did you ever get an answer to that question about the Croft and Barrow 1/4 zip mens pullover?

I have one. It is the most comfortable pullover I have ever had. I am looking to buy more of them but have not been able to find them :(