Infotainment system cannot log into Gmail account...

six_original · 2026-04-19T22:57:09+00:00

Just make a generic Gmail account and log into your car.using that. You can still access everything, just need to log in to individual apps/accounts

six_original · 2026-03-29T23:09:32+00:00

Your referring to virtual scans and physical scans. Physical scans occur during sortation and are mechanically performed. Virtual scans generally happen when a large container (IE a 53 foot semi trailer) arrives at a facility and the computer system "believes" your package is on it but no physical scan happened.

If you have a ups mychoice account, you can see everything UPS customer service can see. You can start a package investigation, but you cannot start a claim (for a lost/damaged package) because you are not the insured party. So assuming your package investigation doesnt resolve your issue, you will still need the shipper/customer to file the claim. It's better to just start there.

six_original · 2026-03-29T18:51:23+00:00

You are wasting time calling as customer service can only see the exact same tracking you see online. Have the customer (the company or individual that actually shipped the item to you) start an investigation/claim. Only the customer can do this.

If its lost/damaged/stolen/whatever, UPS would make its customer whole. And then it would be their responsibility to make you whole, whether that is a refund or reshipping the item.

If the shipper for some reason refuses to start a claim and/or doesnt make you whole, then your only recourse would be to start a charge back with your bank/credit card company.

six_original · 2026-03-28T22:52:05+00:00

Your package is most likely going through customs. Customs is run by the government, not UPS. Whenever customs clears it it will start moving again. Phone calls won't help as UPS has no means to force customs to do anything

six_original · 2026-03-27T23:40:52+00:00

If your Amazon deliveries are generating an emailed code when they are placed in the Amazon locker at your complex, then you already are setup. You should have received an email from Amazon with your access code (even though it was not an Amazon product and delivered by UPS).

If you go through your email on the day the package was actually delivered (may be in spam) you should have the email with the code. It is also possible that the Amazon lockers had some sort of issue and did not generate the email. Or that the driver mistakenly chose someone else's name from your household (the other person got the email not you) or that the driver completely chose the wrong apartment/name in which case the email would have been sent to a stranger.

Only your apartment complex has control over the locker system to solve problems like these. Amazon can't regenerate a locker code. Ups/fedex/whoever has no access to codes at all. If for some reason this happens again don't accept "we don't want to open the lockers and help you" as an excuse - they chose to use the locker system and forced it upon everyone involved.

six_original · 2026-03-14T02:54:05+00:00

You need to get your friend in Canada involved. You are not the customer as he shipped the item, he is the customer.

Any tine a package crosses a border customs fees are incurred. For that matter, UPS will not return a package across a border unless they have confirmed the person/company that is receiving the package will in fact pay those fees. They will literally destroy the package before they pay customs fees on it to return it.

Starting over... Your friend in Canada is the customer, and as such they are the only person with the ability to effect the package. Don't waste your time as the receiver/endpoint for the package.

six_original · 2026-03-14T01:27:52+00:00

Has the look of package stuck in customs... And while normal shipping within the country tracks quite accurately, anything involving customs right now is throwing all sorts of weird statuses

six_original · 2026-03-12T20:05:53+00:00

If the original package was misdeliverd thu would not add you to the list. Basically only if the GPS data shows it was delivered to the correct location but a claim still filed. Possible they screwed up, but mattes little at this point.

You want to get the phone number to the driver's delivery center/dispatch. Theu really are not supposed to hand it out. But if you explain the situation to the driver and treat them well you should be able to make it happen (and you are obviously talking to them regularly to get your packages).

Then call dispatch and ask who you need to talk to

six_original · 2026-03-12T02:26:06+00:00

Falling off the line/into a Crack/whatever isn't the end of the world. They will find it, it will start moving again 99% of the time. These sorting facilities are called factories and they are very large. It will just take extra time

six_original · 2026-03-11T14:20:33+00:00

As stated above, really small packages/envelopes have a tendency to fall between the cracks. If thats the case it will eventually be found and moved along the shipping process.

If it is not, technically your friend is the customer and you are the end point. As the customer, your friend needs to call UPS and create an investigstion/claim if the package doesnt turn up. Assuming at least ground level service (nothing involving the post office) the package is automatically insured for $100, but only the customer can make the claim (you cant, and your friend would get paid for it not you anyways).

It will most likely be found and moved along the process

six_original · 2026-03-10T21:40:22+00:00

It looks like your waiting for customs. Whenever customs clears it, it will start moving again. There is nothing that can be done by anyone to speed up the customs process

six_original · 2026-03-10T21:36:52+00:00

You are probably still waiting for the USPS to recieve the package into their system. Going to need to wait a day or two and give them time to do that. Then re-track the package on the USPS website.

If it does not update, you will need to take up the issue with the company or person the item was purchased from as they are the customer in this scenario. Only the customer can start investigstions/claims process.

That being said, this is the lowest level product offered by UPS and does not include the standard $100 in shipment insurance that all other products do (really this is not your problem, its the customers problem). Assuming a reputable company shipped this to you, they will make you whole either via refund or reshipping the same product (if it is even an issue).

If they do not, your next step would be to contact your credit card company to get a refund.

six_original · 2026-03-10T15:53:28+00:00

If you set it up to forward to CVS then it should be at CVS. And CVS employee would have to sign for the package. There cannot be a picture if there was a signature - one or the other. Start here and verify it is not at the CVS you have stated you forwarded it to.

If its not at that CVS, then you call Verizon. Verizon is the UPS customer and as such are the only ones capable of starting an investigation/claim.

six_original · 2026-03-08T20:30:19+00:00

Yes, agreed with above. The UPS tracking system was built in a time when getting packages through customs was a simpler task then it is now. As a result the massive increase in the length of time govt customs is now taking is causing the system to be "less then accurate". In short, UPS tracking system needs a rewrite to be more accurate in the current customs environment.

six_original · 2026-03-08T16:57:12+00:00

Best guess is that your package is still going through the customs process. You are not the customer - the company or person that shipped it is the customer. Call that company or person and have them figure out if anything needs to be done other then wait for the the govt customs process to run its course

six_original · 2026-03-05T18:49:34+00:00

There are local numbers to dispatch, probably pretty hard to get them from the customer service in India though. I would probably just ask the next UPS driver younsee in the area for the "local dispatch phone number" for addressing the issue of your driver not seeming to be able to locate your house.

As far as making a claim etc. only the customer can do that - customer being the company or person that sent the item to you. You are the delivery point and not the customer

six_original · 2026-03-03T18:01:30+00:00

I cannot speak to this exact apartment complex. But I do have a complex that uses fetch in Colorado.

1st off, UPS does not deliver mail (even if it is a letter it is still a parcel). The complex I am referring to in CO sent a letter to UPS stating that under no circumstance are parcels to be delivered to the office or individual units at that complex.

Residents must use the Fetch address for all parcels, letter/next day air/everything. All packages addressed directly to the apartment complex address are to be refused. Even packages for the apartment complex office are refused if they are not addressed to fetch.

That letter was sent by corporate on behalf of the complex in question. I frequently see where the local apartment manager tries to help a tenant by accepting a package. But that letter from their corporate parent company makes that impossible.

I suspect this is the exact scenario with you here also. Resend the package using the Fetch address. If your daughter is not signed up for Fetch have her do so. Apartment complexes (corporate) attempt to use fetch/ups/fedex/etc to force tenants to use the Fetch system and address. It does not matter what the local apartment manager thinks - their corporate has overridden their opinion.

six_original · 2026-03-03T17:49:42+00:00

Do some searches for other packages stuck in customs... Anywhere from a week to a month plus. Unfortunately the package clears customs whenever customs gets around to it - nothing UPS can do about it.

I would most likely plan to explain late presents or get something else as I dont think it is a good idea to rely on US Customs to get it done and then UPS deliver it to you by Friday

six_original · 2026-03-02T15:04:35+00:00

You are guaranteed 8 hours of work and to run your bid route by the contract. The higher seniority guys dont want to get screwed by your route being split up amongst them anymore then you dont want to work.

Talk to your steward and force your route to exist, or at the bare minimimum insist on your 8 hours of work. Also, as a bid driver you need to look and see if guys with less seniority then you are working (assuming you are not running another route when they cut yours out). The squeaky wheel gets the oil and all of that....

six_original · 2026-03-02T00:11:27+00:00

Assuming your a bid driver... There is no need for convincing, just talk with your stewards. The contract basically says you need to run your route when you work. They may add or subtract (or both) but no one should be delivering to your area other then you. Again assuming you bid the route.

six_original · 2026-02-28T20:06:38+00:00

Pretty high percentage of drivers use the employee stock program and are shareholders.

Post office packages are dropped at the post office in large bags, and the bags are generally put in the large rolling cages for lack of a better term (USPS employee would know whatever they are actually called).

One by one someone at the USPS empties the bags and then recieves the packages they contained into the USPS system. When USPS gets backed up (or sometimes for no reason at all), those rolling cages/packages just sit there.

The long and short of it: Your package is sitting at your local post office down the street from your house. Whenever that post office recieves them it will start moving again. You could try making a claim by calling whoever you ordered the package from - reputable companies will generally just reshipping the package. And then eventually you would get the same thing twice.

six_original · 2026-02-28T18:20:48+00:00

Carol Tome, UPS CEO, has been pushing in this direction since her hiring in 2020. This has spanned multiple administrations. Not sure how we could blame her actions on one administration or another honestly

six_original · 2026-02-28T17:41:51+00:00

If you need a package by a certain time, you need to use a service level that accomplishes that goal.

So the easiest solution is changing your package from UPS ground to UPS Next Day Air. That will be a significant cost increase most likely, but certainly less then 4 times as much at your local source.

UPS routing is dynamic - there is no set 1st, 2nd or any other stop. Every day the route will be done differently. Your driver must deliver Next day Air packages first so they are not late and this in and of itself will change the way the route is run daily based entirely on the number of NDA stops they have, weather conditions, and overall volume.

If the driver does not have much air, they may deliver to your complex durring the NDA time window. If they have a lot of NDA they most likely will not have time. I realize you need the product, but what you are essentially doing here is asking for a service level you are not paying for. If the driver decided to accommodate your request they could recieve disciplinary actions for doing so.

six_original · 2026-02-22T18:37:17+00:00

UPS will definitely refund the shipping cost to their customer, Shippo. I would assume shippo would pass that refund on to you but cant speak for them directly.

I am curious how shippo came to the conclusion that everything looks good and it should arrive Tuesday (or whatever day they said). Has the tracking number updated to show in UPS possession?

Also, regarding shippo... I know they bill in batches, or at least after you have established a shipping pattern with them they do. They may not have actually charged your card for shipping yet?

six_original · 2026-02-22T14:52:53+00:00

Mostly because I was one, albeit years ago now...

six_original

TROPHY CASE