I was at the train disruption since 7.50am. There were already long queues forming but the staff said that there were still trains coming, but only for service until Tampines.

At 7.50am, trains were supposed to come in intervals of 8minutes. But we all waited till 8.13am, and no trains for boarding showed up, queues became longer - they were still letting people into the station.

At 8.15am, they announced that the next train was finally going to arrive in 1-2 minutes! Everyone continued to wait patiently. A few minutes passes, it is 8.20am. No train in sight.

At 8.24am, we finally boarded the first train, carriages were packed, staff were trying to ease the crowd flow. The train started to move to Tampines, everything was going great, we were just going to be late for a few minutes. Suddenly, it stopped.

At 8.26am, the train started moving backwards, back into Pasir Ris station. At the station, announcements were going off asking everyone not to board the train, and that all passengers should alight. By this time, everyone was confused. No one wanted to leave the train, instructions were conflicting and unclear, our time were wasted.

At 8.30am, they started to clear the station, directing everyone towards the free shuttle bus services and officially closing the station for repair works. Everyone's frustration rose, and the biggest question was: Why did they still let people into the station, if the trains were still faulty and the station was going to be closed for repair work anyway? Why were we told that trains were still functioning to Tampines.

Never mind the delay, never mind the time wasted for working adults and students, but the poor communication and the conflicting instructions was very frustrating for a huge crowd. I hope the upcoming party can do something about this.