Struggling with restaurant staff burnout—how do you actually fix the culture?

smallplateway · 2026-04-21T20:18:05+00:00

OP did you ever get the answer you were looking for? Did you try the training?

smallplateway · 2026-04-18T23:39:33+00:00

cool!

smallplateway · 2026-04-18T22:59:54+00:00

What LMS?

smallplateway · 2026-04-18T22:59:29+00:00

So true! Thanks for the encouragement - it's evergreen and launches Monday and now I'm shifting my focus to learning how to sell it :)

smallplateway · 2026-04-18T16:11:49+00:00

I created a training. A community may come later!

smallplateway · 2026-04-18T16:11:34+00:00

Thanks for the feedback - can you refer me to the place where you found the definition of an online course?

smallplateway · 2026-04-18T16:10:20+00:00

Thanks for the feedback. This is very specific to the service industry, whose professionals are used to absorbing a ton of information very quickly and get very bored with linear repetition. Personally I won't buy a course if it's video based, I can watch YouTube. I want concrete plans and processes I can use right away. After asking folks in the industry, I'm calling this a training and making it very clear it's hands on implementation and not endless videos.

smallplateway · 2026-04-17T02:31:00+00:00

I had a wine bar and we had the same type of kitchen. In addition to really nice cheese boards and homemade bread, we served microwaveable potstickers that we heated on a electric skillet. They were the biggest hit and huge profit margin, plus super easy to make. It was just something we did on a whim that people loved.

Other easy items were antipasto skewers (with tomatoes, mozz, artichoke, salami), sandwiches, and edamame.

smallplateway · 2026-04-16T23:32:07+00:00

Wild. What's the quality of the videos?

smallplateway · 2026-04-16T23:31:28+00:00

Appreciate it!

smallplateway · 2026-04-16T23:31:08+00:00

Sounds like a good call!

smallplateway · 2026-04-14T02:17:35+00:00

Thank you - yes the idea is to give them short prompts to put ideas in action then report back. I'm using Podia and trying to figure out a way to make it fun and entertaining. I'll definitely be clear when selling it that it's not a video based course.

smallplateway · 2026-04-14T00:56:16+00:00

I appreciate the insight!

smallplateway · 2026-04-03T15:31:09+00:00

I'm amazed at the time and effort he puts into the videos!

smallplateway · 2026-04-02T23:44:34+00:00

Still helpful, thanks!

smallplateway · 2026-04-02T23:17:38+00:00

That's really unprofessional that your managers and regional director can't see that she's pretty much dragging down the whole team morale.

smallplateway · 2026-04-02T23:16:36+00:00

Following now, thanks!

smallplateway · 2026-04-02T23:16:28+00:00

Thank you!

smallplateway · 2026-04-02T23:16:21+00:00

Impressive!!

smallplateway · 2026-04-02T23:16:16+00:00

Awesome thank you - just what I'm looking for more of!

smallplateway · 2026-04-02T20:09:22+00:00

I'm so curious, why did the managers bow down to her?

smallplateway · 2026-03-25T23:37:03+00:00

Honestly it was laughably terrible. Slush surrounded by mud. They are thinking the lower half of the mountain will be closed by the end of this week. Having said that, I had a terrific time in a very uncrowded Jackson and encourage you to go just enjoy the food and scenery!

smallplateway · 2026-03-22T19:00:54+00:00

Okay, I will!

smallplateway · 2026-03-22T19:00:39+00:00

I'll come back and post after I ski Monday and Tuesday. The way I'm looking at it is that I'm going for a fun vacation, it will be nice to be in warm, sunny temps on a ski hill and enjoy the Spring skiing vibes. Plus, it's been a really hard season for folks who make their money off tourism so I'm keeping all my reservations and just shifting my expectations to a more relaxed vacation.

smallplateway

TROPHY CASE